Main Responsibilities:

• Processing orders, customer service, and processing invoices
• Provide solutions and support to existing customers as well as member services.
• Process book orders
• Shipping
• Sending/receiving invoices
• Processing credit orders
• Creating invoices
• Tracking orders
• Purchase orders
• Basic bookkeeping

Must Haves:

• 1-3 years’ experience with sales, call center, and managing product inventory.
• Will need to be knowledgeable of accounting processes such as invoices, purchase order, basic bookkeeping, and customer service.
• Tech savvy
• Proficient in Office Suite 365 and Accounting processes is a must
• Associates or equivalent experience with processing fulfillment.

Nice to Haves:

• Great Plains experience

Soft Skills:

• Ability to multi-task
• Strong communication skills
• Conflict resolution
• Acute attention to detail
• Highly organized
• Accurate
• Personable
• Ability to reflect empathy to customers

Schedule/In Office Policy: Part-time, M-F, 9:00am-1:00pm or 1:00pm-4:00pm