At Turning Basin Labs, we are experiencing a wonderful period of growth as the direct result of successes in various public and private sector development efforts, increased policy support for workers rights, and an operational infrastructure and focus to support the onboarding of vested employer partners.To continue on this upward trajectory, the Employer Engagement Specialist will have an immediate impact on our productivity, streamlining strategic initiatives, overseeing employer engagement efforts and a process by which we onboard and assess their needs for talent.

The ideal candidate will have proven experience in public and/or private sector environments supporting and leading customer relation management, business operations, and account management. Our goal is to onboard at least ten (10) new employer partners ready to hire TBL talent in the next fiscal year. The ideal candidate thrives in an entrepreneurial, start-up environment and derives motivation from building systems and processes, versus plugging into an established structure.

• Reports into: Managing Director

• Direct Reports: TBD

SCOPE SUMMARY

The Employer Relations Specialist will be responsible for developing relationships with employers, senior executives, tech, green tech and incubator start-up owners, nonprofit leaders and successfully support efforts to place TBL clients into jobs and collaborate with outreach and program management efforts to provide ongoing support services. This position requires someone that has experience in workforce development, for-profit work, career services, and business development.

RESPONSIBILITIES

• Cultivate and maintain partnerships with employers; working with TBL leadership to set KPIs for placement targets and employer engagement metrics (ie number of employers with x number of roles to yield x number of placements)

• Define terms and conditions for employer partners in collaboration with TBL operations staff

• Perform outreach to potential employer partners and coalesce feedback from labor market data and employer interviews into tangible, actionable responses in form of training and recruitment tactics

• Log successful matches in agreed-upon CRM and curate success stories and employer testimonials for development efforts

• Assist in the matching process of TBL talent with employer demand

• Coordinate and systematize talent referrals deploying high-touch customer service for employer partners

• Support TBL learning & development efforts to assure TBL talent is interview-ready and comfortable in negotiations

• Network with businesses, trade associations, nonprofits to develop new employer relationships

• Manage database of employer leads in company-supported CRM; advising on structure of customer relation management efforts for future

• Partner with TBL leadership to refine industry specialization ie where demand for workers meets high-quality jobs

SKILLS AND QUALIFICATIONS

• Bachelor’s degree preferred but relevant professional experience considered in lieu of a degree

• Ability to develop a marketing plan based on research and market segment identification, and including targeted outreach strategies

• At least five years’ experience in job development or account management

• Demonstrated experience meeting goals in a performance-driven setting

• Knowledge of labor laws and legal employment classifications (ie differences between W-9 and W-2 workers)

• Superior communications skills, ability to engage a wide range of constituents

• Demonstrated ability to collaborate with a team and extrapolate how individual performance ladders up to organizational-wide goals

• Exceptional sales skills with a demonstrated ability to generate leads, close deals and deliver results

• Proficiency with Microsoft Office, Google Suite, CRMs and online sourcing tools like LinkedIn and industry platforms

• Experience working with labor market data, ie what technical and soft skills are in demand per any given sector

• Extremely versatile, dedicated to efficient productivity and collaboration

• Experience planning and leading strategic initiatives

PREFERRED QUALIFICATIONS

• Experience with Customer Relations Management

• Consulting experience with a focus on program management

• Proven success in a project coordination role

• Nimble business mind with a focus on developing creative solutions to complex problems

• Experience running outreach campaigns and focus groups

• Bilingual speaking a plus; Spanish, Chinese (Mandarin or Cantonese)

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HOW TO APPLY

Please submit a cover letter and resume to careers@turningbasinlabs.com.

Applications will be considered on a rolling basis, however, applications received prior to August 29 will receive priority review.

COMPENSATION and LOCATION

The hiring salary for this position is an annual compensation of $90-$100,000.

Final compensation will be determined based on the candidate's location and experience.

This position is 100% remote and may be located anywhere in California. Occasional travel to the Bay Area for team development may be required.

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WHY JOIN TBL

TBL is a cooperative staffing agency and our goal is to create value for progressive Bay Area businesses by sourcing, placing, and supporting the best, most diverse talent. We are a home for our temporary workers seeking stability, and an ally to workers seeking dignified, high-road, $20+/hour work. Underpinning our cooperative is an unwavering focus on and commitment to diversity, equity, and inclusion (DEI) for our workers and with the employers we support.

OUR VALUES

Shared Ownership

We are building a cooperative, or a worker-owned organization, that creates a culture of ownership rooted in transparency, collaboration and trust. TBL is what you make it. We hope you’ll join us!

Inclusion

As a DEI staffing agency, we don’t want to just place diverse talent, we want them to feel a sense of belonging once they arrive. We amplify workers, welcome all talent and listen to all feedback to collectively understand how to create cultures of inclusion.

Growth

We aspire to grow a network that isn’t just a talent pool, but a place to build real skills and a community of allies and mentors, and achieve shared success through continuous learning and community support.

TBL is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, national origin or disabilities. We welcome diverse applicants. Please let us know if you need accommodations or auxiliary aids for the interview process.

TBL values intersectional racial equity and strives to center people of color, people from working class backgrounds, women and LGBTQ+ people. We strongly encourage applications from people with these identities or who are members of other communities that experience marginalization.