Benefits:

401(k)

Bonus based on performance

Employee discounts

Opportunity for advancement

Training & development

Brand summary

Turning Leaf is an industry leading cannabis, vapor, wellness, & cigar store with ten Midwest locations. At Turning Leaf we help our communities enjoy their unique lifestyles. We believe in providing access to quality alternative products and education to help guide them.

Job description

Turning Leaf - one of the Midwest's largest CBD and vapor retailers - is growing and expanding! We are looking for a qualified retail sales representative to provide our customers with outstanding service.

We are excited for our future as we will begin offering products with our customers overall wellness in mind. For many, quitting smoking in favor of vaping is just the first step in their wellness journey. As we have found with hemp and kratom products, adult consumers prefer alternative wellness options.

A great candidate will have strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must. Our retail sales representatives must ensure that every customer leaves our store satisfied and eager to visit again. Retail sales representatives are also responsible for directly supporting store managers and regional managers, as well as all store-level initiatives.

Responsibilities

Assist Store Manager and Assistant Manager in daily operations and to meet or exceed target metric objectives

Coordinate daily customer service operations (e.g. sales processes)

Operate cash drawer, performing basic math, counting back change amounts, and verifying cash and credit amounts

Conduct inventory counts and report accurate variances

Attend team meetings

Act as our store’s representative and set an example for other team members

Responsible for maintaining store cleanliness and organization in accordance with company’s standards and expectations

Properly follow all company policies and procedures and report concerns to upper management

Communicate with customers and evaluate their needs

Analyze customer behavior and adjust sales strategies and merchandising in-store

Address and resolve customer complaints and grievances

Ensure consistent execution of company’s marketing and visual presentation

Verify store security at closing by checking for locked doors, locked safes, and set alarms

Ability to sign for and receive shipments of age-restricted products

Requirements

Ability to stand/walk for long periods of time

Comfortable picking up and carrying boxes up to 50 lbs.

High school degree or equivalent

Experience as a retail sales representative or similar role is a plus

Familiarity with visual merchandising

Ability to stock and restock shelves

Strong communication skills

Excellent problem-solving skills

Good organization skills

Positive and friendly attitude

Ability to successfully work in a team-oriented environment

Benefits:

After completion of training, all Retail Sales Representatives will be eligible for:

401K contributions

Attractive discounts on products

Monthly bonus incentives