Job Description

ExamSoft is a seeking a Business Analyst to work closely with the Product Owner or Senior Product Owner to define and deliver product and feature enhancements. The Business Analyst will report directly to the  will have exposure with managing complex projects.

The Business Analyst will deliver features and functionality that meet customer needs and that can be commercialized in a competitive and changing environment. The Business Analyst will proactively seek an understanding of market trends, customer needs and the competitive landscape of the industry, with direction from the Product Owner or Senior Product Owner. The Business Analyst is a valuable role that continuously improves ROI through participation in reviewing and evolving the product processes, content, and functionality. 

RESPONSIBILITIES

• Under the guidance of the Product Owner or Senior Product Owner, assess customer needs and pain points in collaboration with company stakeholders
• Maintain Product roadmap based on feedback from customers and other company stakeholders
• Participate in building and executing a go-to-market plan including commercialization, positioning, channel and customer support strategies in collaboration with Sales and Marketing departments
• Manage the build cycle of the product in partnership with the Product Owner or Senior Product Owner to present and approve product decisions
• Develop features into user stories that can be consumed and executed by the Engineering teams
• Review tickets to ensure requirements are clearly defined and prioritize for development
• Work closely with other product teammates to identify cross-product dependencies
• Communicate priorities and answer questions about the details of the projects through interaction with internal resources, customers and stakeholders to understand business processes and requirements
• Manage products within the ExamSoft portfolio by defining products and features to deliver that meet or exceed customer requirements
• Give product demonstrations and presentations to clients as needed and/or at conference and trade shows
• Develop an understanding of the EdTech ecosystem and how all players work together by participating in ongoing competitive and market research

Qualifications

• Bachelor’s degree (or higher) in a related field of study (including but not limited to: Computer Science, Business Administration, Project Management)
• 2+ years of relevant experience within a SaaS organization
• Excellent written and verbal communication and ability to deliver effective presentations
• Excellent at developing detailed documentation and reporting
• Analytical, problem solving, and research skills
• Ability to influence as well as collaborate and negotiate with key stakeholders and executives
• Experience with reporting and analyzing key metrics and incorporating them into decision-making processes

Additional Information

NO AGENCY SUBMISSIONS 

ExamSoft Worldwide, llc is committed to the policy that all persons have equal access to its programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status.