Job Description

Turnitin is looking for a Principal Product Manager to help expand and grow the Gradescope assessment platform. You’ll play a key part in shaping not only the Gradescope product, but also the team’s strategy, roadmap, and how they work together. You’ll collaborate cross-functionally with people from Engineering, Design, Growth, Product Writing, Research, and more! Projects tend to start and end with our users, so you’ll also be learning from instructors, students, and admins all along the way. You’ll take all these perspectives coupled with your unique view to help bring about a product that seems to take on a life of its own. 

The Gradescope team is a collaborative group that is passionate about improving assessment in higher education. We care deeply about our users and work proactively to solve their most pressing pain points to delight them and keep them happy. We iterate often and wear multiple hats, always striving to deliver new value for our users. We take pride in building reliable, high-quality solutions that are intuitive and that enhance the shared experiences between students, instructors, and administrators.

Gradescope is an online assessment platform that enables instructors to grade everything in one place, including paper-based exams, online homework, and programming projects. We use cutting-edge technology and features like flexible auto graders and AI-assisted answer grouping to make grading faster and more equitable. Gradescope was founded in 2014 at UC-Berkeley and joined Turnitin via an acquisition in October 2018. Gradescope is used to grade over 1 million students’ work per year at hundreds of leading higher-ed institutions, and we’re growing quickly.

WHAT YOU’LL BE DOING:

• Figure out who needs what

  • customers / users / markets

• Synthesize problems in a meaningful way

  • identify shared or conflicting interests across users and stakeholders

  • connect problems with potential solutions while balancing trade offs

  • ultimate goal: find ways to help improve education

   

• Help us prioritize the building of these solutions

• Leverage the strength of Turnitin portfolio to differentiate and accelerate market penetration

• Communicate with everyone on the team, rest of the company, with the market, with users & customers

• Develop a deep understanding of market

  • What our users / customers / partners need

  • Regional market needs

  • Competitive landscape, opportunities & threats

• Translate market needs into priorities taking into account business goals, user impact, and other metrics to communicate trade offs we can make

  • Resolving differences between instructor, admin, and students interests

  • Balance priorities between these sometimes conflicting interests and business goals in a way that continues to help improve education

• Shape the work to be done in each project (along with designers, engineers, we invite anybody to write them)

  • Help stakeholders keep the quality of these pitches high and are meaningful

  • Help stakeholders with scoping process

• Participate at the betting table

  • Promote and help decide what projects to prioritize

Qualifications

• You have previous experience as a Principal Product Manager, Product Director, or similar role
• You care tremendously about hearing from users and using their feedback to help guide your work
• Have great written and verbal communication skills to communicate your decisions, process, and tradeoffs
• Can develop a strategic product vision and bring it to reality through effective leadership
• Experienced in partnering with and bringing into alignment multiple departments
• Take data of the market and formulate a qualitative & quantitative understanding to be used to prioritize the problems to address

Additional Information

NO AGENCY SUBMISSIONS 

Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, creed, disability, medical condition, genetic information, marital or veterans status.