Medical Office Receptionist
Busy outpatient medical office in need of a part-time, experienced medical receptionist who can manage the administrative duties of the front office including scheduling, file management and insurance verifications. We're looking for a professional that believes in compassionate care and can provide excellent customer service. Days needed would be Tuesday and Thursdays.
Job duties include:
Answer multi-line phones and either direct the caller to the appropriate party or handle basic questions directly
Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
Process payments from patients for co-pays and uninsured visits
Schedule appointments for new and recurring patients
Scan information and patient records into our EHR
Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
Provide patients with support and guidance as needed.
Requirements:
High school diploma/GED required (Associate degree preferred)
1+ years experience in medical assisting or administration
Bilingual ability a plus
Ability to handle a fast-paced environment and prioritize tasks based on importance
Excellent communication and problem solving skills
Familiarity with Microsoft Office and use of an EMR