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Medical Office Receptionist

Tustin Fyzical Fall Prevention Center and ENT Sinus & Allergy

Medical Office Receptionist

Tustin, CA
Part Time
Paid
  • Responsibilities

    Busy outpatient medical office in need of a part-time, experienced medical receptionist who can manage the administrative duties of the front office including scheduling, file management and insurance verifications. We're looking for a professional that believes in compassionate care and can provide excellent customer service. Days needed would be Tuesday and Thursdays.

    Job duties include:

    Answer multi-line phones and either direct the caller to the appropriate party or handle basic questions directly

    Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data

    Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents

    Process payments from patients for co-pays and uninsured visits

    Schedule appointments for new and recurring patients

    Scan information and patient records into our EHR

    Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services

    Provide patients with support and guidance as needed.

    Requirements:

    High school diploma/GED required (Associate degree preferred)

    1+ years experience in medical assisting or administration

    Bilingual ability a plus

    Ability to handle a fast-paced environment and prioritize tasks based on importance

    Excellent communication and problem solving skills

    Familiarity with Microsoft Office and use of an EMR