Job Description At Two Chicks and a Van, we owe our success to the efficiency of our organizational processes. We're seeking an experienced operations manager to oversee daily activities. As an ideal candidate, you'll have a sharp business mind. You'll be highly skilled in human resources, finance, and customer service. Additionally, you'll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within our team. Your ultimate responsibility is to increase our operational efficiency for Two Chicks and a Van. Objectives of this Role Maintain constant communication with owner, staff, to ensure proper operations of the organization Develop, implement, and maintain quality assurance protocols Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization's internal capacity Actively pursue strategic and operational objectives Ensure operational activities remain on time and within a defined budget Track staffing requirements, hiring new employees as needed Oversee accounts payable and accounts receivable departments Daily and Monthly Responsibilities Lead, motivate, and support team within a time-sensitive and demanding environment, including setup and implementation of quoting system and website Manage timely data collection to update operations metrics to achieve productivity targets, eliminate errors, and deliver excellent customer service Improving the proprietary tools and systems Work closely with legal and safety departments to make sure activities remain compliant Oversee materials and inventory management Conduct budget reviews and report cost plans to upper management