We are actively looking for a great candidate to fill an Office Manager position in the Dallas, Texas market!
The OPPORTUNITY
Successful Multi- Unit Franchisor Based in Alabama is seeking a Motivated Manager to join and lead its growth efforts in Dallas County along with future growth planned in Collin County. We will be developing 4 Locations over 5 Years in the Dallas and Collin County markets, so there will be a lot of opportunity for personal, professional, and financial growth. This individual will startup, grow revenues, and build a team at our Dallas location. If successful, they will have the opportunity to grow as we grow by hiring, developing, and mentoring the office managers at future locations. The right person will have an opportunity to double or even triple their salary in the next few years by successfully growing the business. So, if you are looking for an opportunity that rewards sales growth, team building, and allows you share in the success of the business with ownership then you should apply for this job and join our team.
Position SummaryOversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost control, employee retention, customer satisfaction and cleaning quality. Overall, this job title performs and/or monitors all day-to-day decisions within the Office Location.
Summary of Key Responsibilities
Implementation and execution of The Complete Experience
Embrace and adhere to TWO MAIDS & A MOP General Standards
Understand completely all policies, procedures, standards, specifications, guidelines and training programs
Oversee and administer all personnel decisions; including hiring, firing, disciplinary and motivational tasks.
Directly involved in all training activities; including New Hire Orientation and field work inside a client’s home
Provide high level customer service and oversee customer satisfaction throughout the Office Location
Provide direct sales support via telephone, email and face to face interactions
Provide scheduling and customer relations management (CRM) using Two Maids software package
Report, distribute and monitor all Team Member compensation
Collect, receive and deposit personal checks, cash and/or credit card payments
Ensures quality control of all Team Members; including house cleanings and office functions
Storage and organization of all Customer and Team Member records
Monitor and manage cleaning equipment/supplies and office equipment/supplies
Manage Information Technology (IT) infrastructure
Provide on the ground marketing support involving direct contact with the local community
Maintain and ensure office cleanliness
Job Requirements
Must be 21 years of age or older
Must be available for employment from 7:45 AM - 5:00 PM, Monday-Friday
Must be able to communicate clearly and efficiently
Must have a neat, safe and well-maintained automobile
Must be proficient in public speaking
Bilingual in English/Spanish is a plus.
Must possess basic math skills related to bank deposits and payroll management
Must possess high school diploma or higher
College degree preferred but some college education can be accepted
Must satisfactorily complete a nationwide criminal background check.
Job Type: Full-time
Starting Salary: $35,000/year plus Potential Bonuses. Salary increases are available depending on performance and can be explained in person.
Job Location:
Dallas, TX
Required experience:
Managerial: 1 year