Benefits:

401(k)

Bonus based on performance

Employee discounts

Paid time off

We at Two Maids are actively looking for a great candidate to fill a Store Manager position in the Frederick, MD market!

Position Summary: We are actively seeking a dynamic candidate to join our team as a Store Manager for our Frederick, MD location. The Store Manager will play a crucial role in overseeing all aspects of daily operations, ensuring customer satisfaction, and driving sales growth.

Key Responsibilities:

Standards and Procedures: Embrace and adhere to Two Maids General Standards, including policies, procedures, standards, specifications, guidelines, and training programs.

Personnel Management: Oversee all personnel decisions, including hiring, firing, disciplinary actions, and motivation of team members.

Training: Directly involved in all training activities, including New Hire Orientation and fieldwork inside a client's home.

Customer Service: Provide high-level customer service and ensure customer satisfaction throughout the office location.

Sales Support: Offer direct sales support via telephone, email, and face-to-face interactions.

Scheduling and CRM: Manage scheduling and customer relations using Two Maids software.

Financial Responsibilities: Monitor and report Team Member Compensation, collect payments, and ensure proper record-keeping.

Quality Control: Ensure quality control of all team members, including house cleanings and office functions.

Records Management: Organize and maintain all Customer and Team Member records.

Equipment and Supplies: Manage cleaning and office equipment/supplies efficiently.

Marketing Support: Provide on-the-ground marketing support by engaging with the local community.

Office Cleanliness: Maintain and ensure the cleanliness of the office.

Job Requirements:

Must be 21 years of age or older.

Available for employment from 7:30 AM - 5:00 PM, Monday through Friday.

Excellent communication skills.

Must have a reliable and well-maintained automobile.

Proficient in public speaking.

Basic math skills related to bank deposits and payroll management.

High school diploma or higher; a college degree is preferred but not required.

Satisfactorily complete a nationwide criminal background check.

Job Type: Full-time

Compensation: Potential bonuses and salary increases are available based on performance and will be discussed in person.

Required Experience:

Cleaning Supervisor or Manager: 2+ years

Cleaning: 2+ years

Join our team and be a key player in our mission to provide top-notch cleaning services and exceptional customer experiences.