Senior Health Navigator

Full time position - 40 Hours a week

Founded in 2015, UA3 is a 501(c)(3) not-for-profit organization whose mission is to

make a positive impact and lasting improvement in the underserved aspects of our

communities through youth empowerment, education, promotion of health and mental

health, to support the creation of socio-economic opportunities, and to channel needed

resources for the betterment of those in need. UA3 strives to accomplish our goals

through partnership with public and private sectors, educational institutions, and

community social and service organizations.

Job description:

The UA3 Senior Health Navigator will serve Seniors 62+ in the Chinatown neighborhood who 1.) come to our Food Pantry 2.) are in need of resources and services 3.) any senior in Chinatown who needs government and or NYC Agency services.

Examples of possible navigator assistance needs are, but not limited to:

Housing: NYCHA concerns, affordable housing applications, evictions, violations, tax exemptions,

Health concerns: Medicare, medical bills, medical insurance, public health vaccines/boosters, medical home visits, transportation to doctors, medical translations, home health visits

Benefits application

SSI questions

MTA services - access a ride, metro cards,

taxes and government forms

legal referrals

addictions and or mental health needs

socialization programs; Senior Adult Day Care, Senior Centers,

The Senior Navigator will be responsible for the following:

Participate in outreach to inform community members about the Navigator program, connect to community members, recruit new clients, and identify new community resources

Maintain strong relationships with community leaders and providers

Conduct intakes and provide ongoing follow up and case support to clients

Conduct strengths and needs assessments with clients of the Navigator programs

Assist clients in connecting to education, training, employment, housing, social services, mental health and addiction services, government benefits, and legal information and services

Provide coaching to clients on problem solving, goal setting, and service referrals

Assist clients in better understanding any health or domestic violence issues and its impact on self and community

Advocate on behalf of clients as necessary

Conduct home visits and accompany clients to appointments (e.g., social service appointments, legal appointments, medical appointments) throughout New York City

Conduct informal workshops and presentations on various topics of interest to the community

Represent the Community Navigator program at community meetings and events

Administrative responsibilities:

Maintain documentation and records as required by program guidelines

Observe confidentiality, privacy, and dignity of each client

Consult with clients, social workers, case managers, and other Community Navigators when clinical or other program concerns arise

Participate in internal and external meetings as needed

Submit bi-monthly reports.

Experience and Qualifications

The ideal candidate would self-identify as having lived experience within Chinatown's target populations, and have an interest in public service

At least three or more years of experience working in a community. Relevant experience can be paid or unpaid, including internships, volunteer positions, peer advocate training programs, community leadership positions, and/or participation in community groups such as tenants’ associations

Undergraduate degree or High School Diploma (GED)

Knowledge of city agency- and community-based resources and service providers in local Chinatown area specifically

Ability to successfully complete any training required for the position

Ability to complete required documentation including service notes and incident reports, using technology provided by program

Willingness to work non-traditional hours, including evenings and weekends

Preferences

Knowledge of and familiarity with Chinatown and city-wide, agency, and community resources

Bi-lingual and able to conduct client sessions in English and Chinese

Strong communication and listening skills

Ability to establish and maintain relationships with community members, service providers, law enforcement and partnering agencies

Work Environment

Local travel is required

Work schedule may include some evenings

Work is performed in various settings (community, partnering agencies, etc.)

Salary Range: $35,000 – $42,000 annum plus health benefits, sick and vacation leaves plus 401k