PARKING GARAGE ATTENDANT

AUXILIARY ENTERPRISES

Classification: Level 1 / Class Code 2211 / Full-Time / Non-Exempt / Benefited / Represented

Hiring Salary Rate: $17.00 per hour

THE ROLE

Under the direct supervision of the Parking Garage Manager, the Parking Cashier/Attendant is responsible for manning a designated booth at the parking entrance/exit during established hours of operations; directing parkers to appropriate parking areas; collecting parking fees; providing general information to student, staff and faculty parkers as well as the general public; monitoring/patrolling the parking lot to verify valid parking permits and ensuring cars are properly parked in designated spaces to ensure safety and the smooth flow of traffic.

RESPONSIBILITIES

Typical duties and responsibilities consist of, but are not limited to, the following:

• Collects parking fees from parkers based upon established fee schedules;
• Clocks out parking tickets and records amount due and collected in the computerized point-of-sales system;
• Processes credit card payments and secures cardholder's signature for payment;
• Issues payment receipts and exit tickets to parkers;
• Monitors the capacity of the lot to ensure monthly parkers are accommodated; 
• When the lot is full, places “Lot Full” signs in view; regularly verifies number of vehicles parked and reconciles to the parking software database;
• Regularly verifies all cars are parked with a valid permit and notifies the Parking Garage Manager when permits are invalid;
• Regularly communicates with the Parking Garage Supervisor when there are safety issues, mechanical and/or technical malfunctions of equipment and systems (i.e., elevators, parking systems, point-of-sales);
• Regularly monitors the lot for suspicious activity and reports such activity to Safety and Security and/or 911.  Monitoring is done via security camera, on foot by walking around the garage and/or by using the electrical vehicle;
• Closes out his/her shift on the point-of-sales system settling and balancing credit card and cash payments to the shift sales reports;
• Prepares cash and check sales for deposit to the bank;
• Prepares credit card payments for deposit and deposits with Fiscal Services;
• Assists armored car service with daily deposit pick ups;
• Maintains a change bank ensuring adequate change funds are available and requests change orders as needed with the Parking Garage Manager;

REQUIREMENTS

KNOWLEDGE, SKILLS & ABILITIES

• Must be knowledgeable of parking garage and/or parking lot operations; cash handling procedures and customer service practices;
• Must be able to:
• o count coins and currency and give change;
• o operate a computerized point-of-sales system;
• o operate a 10-key calculator;
• o balance and reconcile cash, checks and credit cards received during this shift to the point-of-sales reports; 
• o move quickly and safely from the attendant booth to the entrance/exit gate to assist parkers upon entry/exit from the garage;
• o speak and write English fluently;
• o follow written and oral instructions;
• o provide professional and courteous customer service;
• o safely drive and operate an electrical vehicle similar to a golf cart.

BENEFITS

HEALTH AND WELFARE BENEFITS

Comprehensive medical, dental and vision insurance coverage

Flexible Spending Accounts for transportation-related, healthcare and dependent care expenses

Employee Assistance Program

FOR YOUR FINANCIAL FUTURE

Life Insurance, Disability Insurance, and Legal Insurance

University of California Retirement Plan (defined benefit)

Deferred Compensation Plans/Pre-tax Retirement Savings Programs

FOR YOUR WORK/LIFE BALANCE

Fourteen paid holidays per year

Generous vacation and sick leave

Commuter Benefits Program

THE HIRING PROCESS

Failure to provide the information as required on the application and/or instructions to apply shall immediately disqualify an applicant from employment consideration.

Please note: This position has been designated as “sensitive” and requires a pre-employment background check.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact Human Resources if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodation include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

WHAT TO EXPECT

Applicants who meet the position requirements will be competitively evaluated to identify the individuals whose breadth and depth of experience and education most closely relate to the stated requirements and the needs of the College. Not all applicants will be contacted for an interview.

The position is open until filled.

The skills listed above are comprehensive, and we understand there are great candidates who possess only a subset of those skills, or who have other important skills. If you match some of these skills, please do not hesitate to apply.

UC Hastings College of the Law is an Equal Opportunity Employer. UC Hastings strives to provide a diverse and inclusive educational environment that fosters cultural awareness, mutual understanding and respect. UC Hastings College of the Law is interested in candidates who will contribute to diversity and equal opportunity in higher education through their teaching. Qualified women and members of underrepresented minority groups are strongly encouraged to apply