POSITION SUMMARY: With over $1.5 billion in operating expenses, the Office of Pupil Transportation is the arm of the NYC Department of Education dedicated to providing the students of New York City with safe, reliable transportation. Over 150,000 students utilize yellow bus service, with about 8,000 buses operating each day. The Senior Executive Director for Student Transportation will lead and manage the organizational components toward achieving the Department’s philosophy, mission, strategy, goals, and objectives in a manner that infuses that vision into the culture of the organization. Performs related work.
REPORTS TO: Chief School Operations Officer
DIRECT REPORTS: Chief of Staff, Ridership Support Director, Communications Director, Special Populations Director, Planning Director, Contracts Unit, Safety Director, Regional Transportation Unit Directors
KEY RELATIONSHIPS: Relationships will be fostered with high-level managers within the Department of Education as well as outside support entities.
RESPONSIBILITIES
- Directs the Office of Pupil Transportation into a heightened level service organization. Establishes protocols in alignment with the Chancellor’s philosophy of student equity and excellence.
- Drives the research and development of improved methods of delivery, safety, and business practices for transportation services.
- Administers the implementation and maintenance of quality controls systems in all operational facets, concentrating on the highly complex customer service center and contract management.
- Develops and implements the DOE’s transportation contracts strategy.
- Directs the resolution of extraordinary problems related to contract violations. Coordinates resolution to violations to ensure the safety of NYC students.
- Supports the highest level of education through transparency of services. Collaborates and creates deep partnerships to promote the highest level of services for the students of New York City.
- Provides executive leadership inclusive of the overarching goals of student transportation. Facilitates the use of technology as a tool for strategy planning and enhancements to transportation services.
- Leverages talents and abilities of senior directors and managers to solve longstanding problems to build upon our foundation for excellence citywide.
- Oversees the design and implementation of the DOE’s student transportation improvement strategy, including the successful launch of school bus GPS, and new technology tools for bus companies, schools, and families.
- Advises the Chief School Operations Officer on matters relating to the provision of transportation services to students of New York City, providing advice and perspective on matters affecting pupil transportation policy for the New York City public schools.
- Sets operating standards for the Office of Pupil Transportation.
- Fosters effective relationships with internal and external stakeholders.
- Serves as a resource for local, state, and federal government agencies regarding pupil transportation services.
QUALIFICATION REQUIREMENTS:
MINIMUM
- A Baccalaureate degree from an accredited college or university in public administration, business administration, education administration, personnel administration, management or a related field and four years of satisfactory, responsible, full-time experience in any of the above areas or in another area of specialization applicable to the position, at least 18 months of which must have been in an administrative, consultative, managerial or executive capacity; or
- Education and/or experience equivalent to "1" However, all candidates must possess the 18 months of administrative, consultative, managerial or executive experience as described above.
PREFERRED
- Strong transportation management experience.
- Problem-solving skills to drive results to achieve optimal return on investments.
- Familiarity with large platforms of customer service centered activities.
- Excellent leadership abilities.
- Knowledge of Federal and State regulations pertaining to pupil transportation.
SALARY: $174,796+
(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not make less than their current salary.)
PLEASE INCLUDE A RESUME AND COVER LETTER WITH YOUR APPLICATION.
APPLICATIONS WILL BE ACCEPTED UNTIL POSITION IS FILLED.
NOTE: THE FILLING OF ALL POSITIONS IS SUBJECT TO BUDGET AVAILABILITY AND/OR GRANT FUNDING.
AN EQUAL OPPORTUNITY EMPLOYER
It is the policy of the Department of Education of the City of New York to provide equal employment opportunities without regard to actual or perceived race, color, religion, creed, ethnicity, national origin, alienage, citizenship status, age, marital status, partnership status, disability, sexual orientation, gender (sex), military status, unemployment status, caregiver status, consumer credit history, prior record of arrest or conviction (except as permitted by law), predisposing genetic characteristics, or status as a victim of domestic violence, sexual offenses and stalking, and to maintain an environment free of harassment on any of the above-noted grounds, including sexual harassment or retaliation. For more information, please refer to the DOE Non-Discrimination Policy.
Required Skills
Required Experience