Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

NOTE: Only apply for this position if you meet the following criteria 1) You are currently a CAM or TAM working in UCaaS, a related manufacturer, or have UC/UCaaS experience, 2) you are willing to travel 25% or as needed for tradeshows, partner meetings, and client appointments, 3) you have a VARs, Agents, or partners that you can recruit. This is NOT a farming position.

Company Overview

Vitel Global is a highly innovative AI based UCaaS provider, that is heavy in R&D with over 200 developers globally. Unlike other UCaaS providers in this space, innovation drives our GTM strategy, through continuous product development, and a focus on creating advanced features, and solution sets for the SMB to Mid-Enterprise markets.

Through continuous innovation and product development, Vitel is transforming the ease of communications for B2B with products such as our built-in voice-to-voice translations services in video conferencing, built in note taker, voice analytics, 60+ AI Assistants, voice enabled avatar website chat bot (100+ languages), plus other meaningful bolt on solutions. Beyond this, Vitel provides additional services like AI Scrubbed Lead Gen Lists, and supporting AI Assistants to help drive inbound and outbound revenue, which ultimately helps round out our “Business in a Box” philosophy.

Job Description

The successful UCaaS Channel Manager is responsible for driving revenue growth and managing client relationships for cloud-based communication solutions, including voice, video, messaging, and collaboration platforms. The job is a hunting position, focused on recruiting new partners, with a focus on new logo generation.

In this role you will be expected to learn current and developing products, become a trusted advisor for partners you recruit, blending sales, consulting, and customer success, working with businesses to modernize their communications infrastructure.

Key Responsibilities

Partner Recruitment & Relationship Management

Recruit and maintain relationships with assigned channel partners

Serve as the primary point of contact for partner inquiries and support

Sales Enablement

Train partners on UCaaS & AI enabled products, pricing, and competitive positioning

Assist partners with sales strategies, demos, and proposals

Pipeline Development

Work with partners to identify, qualify, and progress sales opportunities

Help drive partner-generated pipeline and revenue growth

Deal Support

Collaborate with internal teams (sales engineers, marketing, operations)

Support quoting, pricing, and contract processes

Performance Tracking

Monitor partner performance and pipeline activity

Maintain accurate records in Hubspot

Market Awareness

Stay informed on UCaaS trends, competitors, and industry developments

Required Qualifications

Bachelor’s degree (Business, Marketing, Communications, or related field preferred)

5+ years of experience in sales, account management, or customer-facing roles

Strong existing relationships with VARs/MSPs/MSSPs/System Integrators

Strong communication and interpersonal skills

Basic understanding of UCaaS/CCaaS/ or cloud technology

Ability to manage multiple priorities and work in a fast-paced environment

Preferred Qualifications

Experience with Hubspot

Exposure to telecom, VoIP, AI, or UCaaS products

Previous internship or role in sales, partnerships, or customer success

Key Skills

Relationship building

Sales and negotiation fundamentals

Presentation and training skills

Problem-solving/Solution Selling

Time management

Compensation

Base salary is DOE + Commissions

Includes medical, dental, vision, LTD,STD, etc.

This is a remote position.