Job Description

POSITION TYPE: Exempt

TELECOMMUTING AVAILABLE: TBD

POSITION SUMMARY:

Analyzes system-related situations, writes system specifications, designs, and develops ad hoc and standard reports, and performs/assists with testing and implementation in accordance with benefit administration company guidelines, Health and Welfare/Pension client needs and legislative requirements.

GENERAL DUTIES:

• Determine operational objectives by studying business functions, gather information and evaluate output requirements and formats.
• Study system capabilities and write specifications.
• Conducts best practice requirements audit.
• Formulate and document test plans and test cases. Test programming changes due to bug fixes, enhancements, development, and version upgrades. Collaborate with programmers to drive quality output.
• Conduct and document testing activities including, but not limited to, functional testing, regression testing, usability testing, and performance testing.
• Analyzes data files to and from trading partners, file formats and problems related to client conversions and implementations.
• Analyzes the impact of compliance and regulation changes to existing programs and data file interfaces.
• Writes detailed design specifications for data conversions, coordinates and monitors data interfaces with trading partners, vendors and clients.
• Owns business as usual (BAU) ticket items from triage to resolution. Evaluates and tests ad-hoc and canned reports, queries, data extracts and procedures for IT systems, including forms and mailings.
• Develops, coordinates, and supports installation plans for new client implementations, to include trading partner coordination and testing.
• Provides technical support, training, and problem resolution to super users in the operations community.
• Documents system and client support processes and procedures, to include process improvement recommendations.
• Performs other similar and related duties as required.

MINIMUM QUALIFICATIONS:

• Associate degree in Computer Science, IT or two years of technical training. An equivalent combination of experience and education may be acceptable.
• Two to three years of related experience.
• SQL Knowledge is preferred
• Basic understanding of business practices with good understanding of project management methodology needed.
• Ability to understand database systems and excellent knowledge of Microsoft Office.
• Strong organizational, analytical, problem-solving, and time-management skills.
• Ability to exercise independent judgment.
• Excellent attention to detail.
• Excellent oral and written communication skills, including the ability to work with diverse group of professionals in close cooperation.
• Knowledge of HIPAA regulations.
• Knowledge of Health & Welfare Benefits including COBRA regulations.
• Knowledge of contract language interpretation.
• Familiar with Plan documents and Summary Plan Descriptions.

Company Description

The UFCW Unions and Employers Benefits Administration, LLC (“LLC”) is located in Atlanta, GA. The LLC provides administrative services to a $4 billion multiemployer, defined benefit pension plan, two separate multiemployer health and welfare plans and a legal fund (collectively referred to as “the Funds”). The Funds provide benefits to approximately 230,000 active members and their eligible dependents as well as 52,000 retirees and beneficiaries.