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Client Care Coordinator - Real Estate

UFund Investment

Client Care Coordinator - Real Estate

Austin, TX
Paid
  • Responsibilities

    Real Estate Customer Relations Manager (Bilingual Chinese) We are seeking an organized professional who can streamline all efforts of our real estate team for increased productivity. We need someone dedicated to supporting company growth by creating an environment of responsiveness and caring for our team, clients, business associates, and community. The ideal candidate will have excellent communication skills, the ability to multitask, and an exceptional phone manner. Microsoft Office (Word, Excel, Outlook) required. Experience using MLS is helpful. This critical position requires someone who can be interrupted frequently, maintain an exceptional attitude, joyfully serve others and shares our belief that people come first. If you are looking for an opportunity to develop as an empowered professional team member through shared knowledge and communication, we are interested in meeting you. We would love to have you join not just our team, but our family as well! Chinese is a must! Responsibilities: Monitor deadlines and provide notices to appropriate parties when necessary Keep track of all transaction documents in the client database and complete the necessary paperwork Produce all marketing materials including brochures, flyers, online marketing, social media posts, etc. to continuously build our brand Arrange for open houses and other community events to locally spread brand awareness Plan travel arrangements, open houses, final walkthroughs, and other necessary engagements • Provide professional, exceptional support to UFund customers, build and maintain customer relationships • Transaction coordination and deal flow • Upload and maintain the Phone App back-office data • Plan and generate regular content for WeChat and social media accounts • Strategically manage and maintain all social media accounts  • Optimize digital content for search engine visitors • Support the Marketing team with all needs across multiple digital and analog platforms  • Help ensure a seamless operation of the office Qualifications: Communicates well, both verbally and written License for real estate is preferred but not required Previous experience in the real estate industry Has knowledge of Microsoft Office and customer relationship management software Available evenings and weekends • Bachelor Degree Preferred • At least one year of experience in the Real Estate business • Real Estate license preferred, but not required • Integrity, accountability and honesty are very important • Must work well in a fast-paced, multi-tasking workplace • Must be a self-starter who can multi-task, beat deadlines and make sound decisions with minimal supervision • Able to learn new applications or tools with minimal help • Knowledge of Microsoft Excel, Word, PowerPoint, Outlook and other basic applications • Must have experience with digital marketing campaigns and concepts using social media platforms • Good communication skills in both English and Chinese is a MUST! • Team player Compensation: $50,000 - $70,000 base plus commission

    • Provide professional, exceptional support to UFund customers, build and maintain customer relationships • Transaction coordination and deal flow • Upload and maintain the Phone App back-office data • Plan and generate regular content for WeChat and social media accounts • Strategically manage and maintain all social media accounts  • Optimize digital content for search engine visitors • Support the Marketing team with all needs across multiple digital and analog platforms  • Help ensure a seamless operation of the office