Job Role: UI Inspire Program Manager
Location: Atlanta Metropolitan Area, Georgia (Local Candidates Required)
Compensation:
$100.00 per hour without benefits
Rate will change if benefits are requested
Work Arrangement: Hybrid
Position Summary
We are seeking a Senior Program Manager for the Department of Labor to lead a large-scale government technology modernization initiative focused on transforming Unemployment Insurance (UI) Benefits, Tax, and Appeals systems. The selected candidate will oversee program planning, vendor management, implementation readiness, testing, data migration, stakeholder engagement, governance, and operational transition activities through deployment and post-go-live stabilization.
This role requires an experienced leader capable of managing complex enterprise technology programs involving multiple vendors, government stakeholders, cloud-based solutions, and software implementation teams.
Required Education
Bachelor's Degree in Information Systems, Computer Science, Business Administration, Public Administration, or a related field.
Required Certifications
Candidates must possess ACTIVE certifications.
Project Management Professional (PMP)
Program Management Professional (PgMP)
Required Experience
Program Management
Minimum 10 years of experience managing large-scale IT modernization or enterprise system implementation programs.
Experience leading enterprise-wide technology transformation initiatives.
Experience managing program budgets, schedules, risks, dependencies, and resources.
Experience presenting project status and recommendations to executive leadership.
Government & Public Sector
Experience managing government technology modernization projects.
Experience working within state government or public-sector governance frameworks.
Experience supporting executive oversight committees and steering committees.
Software Delivery & Implementation
Experience managing software development lifecycle (SDLC) activities.
Experience coordinating:
Requirements gathering
Design and development
System Integration Testing (SIT)
User Acceptance Testing (UAT)
Data migration activities
Security testing
Performance testing
Production deployment
Experience managing implementation readiness and go-live activities.
Vendor Management
Experience working within multi-vendor delivery environments.
Experience managing vendor performance and contractual deliverables.
Experience coordinating across business, technical, and operational teams.
Cloud & Enterprise Platforms
Experience managing cloud-based or enterprise platform implementations.
Experience supporting large-scale digital transformation initiatives.
Highly Desired Experience
Unemployment Insurance (UI) system modernization projects.
Workforce development system modernization.
Human services modernization programs.
Federal certification readiness activities.
Federal compliance and regulatory programs.
Cloud migration initiatives.
AI-assisted software development and testing programs.
Required Skills
Program & Project Management
Large-scale IT modernization program management
Enterprise implementation management
Portfolio and roadmap management
Project planning and scheduling
Budget tracking and financial oversight
Leadership & Communication
Executive communication and reporting
Stakeholder engagement
Cross-functional team leadership
Meeting facilitation
Decision support and issue escalation
Risk & Governance
Risk management
Issue management
Dependency management
Program governance
Compliance management
Implementation & Readiness
Operational readiness planning
Deployment and cutover planning
Go-live readiness assessments
Production support coordination
Organizational change management
Testing & Quality Assurance
System Integration Testing (SIT)
User Acceptance Testing (UAT)
Defect management
Test planning and execution oversight
Data validation and reconciliation
Key Responsibilities
Lead planning, execution, and delivery of modernization initiatives.
Develop and maintain integrated program schedules and milestone plans.
Manage program risks, issues, dependencies, and budgets.
Coordinate activities across Benefits, Tax, Appeals, business, and technical teams.
Serve as the primary liaison between agency leadership, technology organizations, vendors, and stakeholders.
Monitor vendor progress and drive timely issue resolution.
Coordinate testing, data migration, deployment, and implementation readiness activities.
Support governance boards, executive leadership meetings, and steering committees.
Prepare executive dashboards, status reports, and risk assessments.
Lead operational readiness, training coordination, and organizational change management activities.
Support deployment planning, cutover execution, and post-go-live stabilization.
Ensure successful transition to maintenance and operations support teams.
Preferred Candidate Profile
The ideal candidate is a seasoned program leader with deep experience managing large-scale government technology modernization initiatives, enterprise software implementations, cloud-based platforms, vendor ecosystems, and executive stakeholder relationships. Experience with Unemployment Insurance modernization programs, federal readiness requirements, and public-sector transformation initiatives is strongly preferred.
Flexible work from home options available.