ABOUT US
Our dedicated team and awesome technology are disrupting the customer support space. Our SaaS platform replaces all of the convoluted systems, lines, and contact numbers of standard customer support with a stunningly simple SDK and Smart Actions – fingerprint, verification, real-time sharing (videos, photos, and screenshots) and effortless in-app texting - plus all data is encrypted, keeping customer data secure. We take the frustration out of customer support and in turn, provide a sleek, secure, and modern smartphone-era experience. Join our team as we revolutionize the customer experience!
OPPORTUNITY
We are looking to add a Cloud FinOps Engineer to our growing SRE team! The SRE team owns UJET's cloud based infrastructure, security, and scaling. Our ideal candidate is an experienced Cloud Engineer who has built and maintained cloud infrastructure at scale with proven experience executing cost optimization initiatives. The Cloud FinOps Engineer's primary focus will be to create visibility in the organization for our cloud spend while leading the technical optimization to improve performance and cost efficiency of the cloud infrastructure powering UJET's engineering and production services.
RESPONSIBILITIES
REQUIREMENTS
BS in Computer Science, or equivalent experience
Extensive experience with AWS (GCP a plus)
Experience with AWS billing and cost management tools and processes (GCP a plus)
Proven experience in Cloud Cost Management
Extensive experience with Terraform or other Infrastructure as Code tools
DevOps experience and scripting skills (e.g., Python, Bash)
Desire to automate and strong experience with relevant automation tools
Knowledge of best practices related to security, performance, and disaster recovery
Intellectual curiosity that motivates you to keep up on top of technical trends
Highly organized and have the ability to juggle many tasks without losing sight of the highest priority items
Extremely detail oriented, organized, a self-starter and a great communicator
Demonstrate high ownership and ability to drive issues to resolution
You are self-motivated with the ability to work independently and in teams
UJET IS AN EQUAL OPPORTUNITY EMPLOYER
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it's too good and too important to not repeat)
COMPLIANCE RESPONSIBILITIES
Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.
WHY UJET?
In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, catered lunches Monday through Thursday, monthly game nights, and more!