Job Description
IPS Nationwide is looking to hire Unarmed FLEX Security Officers for {WEEKDAYS AND WEEKENDS} for our Retail Store near the CLAIREMONT AREA in SAN DIEGO! The shift time is 3:30pm-12am ! Come join the IPS Family and let's make this money!
POC: MAAKE VAVE - Maake@ipsprotection.com or CALL (909)-505-2317
Qualifications
Additional Information
Key Responsibilities
UNIFORM GUARD EXPECTATIONS - 2025
· Purpose of our Guards - Visible Deterrent (Dressed Professional in Uniform)
· Engaged / Professional Personality – likes working with People / Customers
· Providing TERRIFIC Customer Service
· Professionally dressed, maintain good hygiene, and groomed.
· ACTIVE in our Stores and VISIBLE. Spending most of their time at the front end of our Stores – Entrances / Exits
· Shows up on time/checks in with Management – ready to go.
What we want you to do:
· Greet ALL Customers – “Welcome to/Thank you for Shopping at ..."
o Be Alert, Observe, and Report suspicious activity, – be engaged/offering assistance (again – strong visibility)
o Communicate Clear.
o Walk Employees out to their car – if requested
o Abide by all our Policies – i.e. - receipts/breaks, use of cell phones, Shoplift Policy, no weapons, etc. (please discuss with them)
o De-escalate situations / treat everyone with Courtesy, Dignity and Respect
What we DO NOT want you to do:
· Make Shoplifting Stops (never) – Never ask for a receipt.
o Never go out of the Store – to chase/confront a Shoplifter.
· Never accuse/confront anyone about Shoplifting. (profile or follow)
· Never using cell phones and earbuds as a distraction from their Post Orders.
· Never suggest our customers finish their shopping at closing hours.
· No weapons of any type (guns, knives, mace, tasers, etc.)
· Be late or abandon the post.
All your information will be kept confidential according to EEO guidelines.