Account Support Specialist
Account Support Specialist
Universal Background Screening is a leading provider of screening solutions including a comprehensive selection of employment background checks and verifications, employee drug testing, employment physicals, and compliance management services. For more than thirty years, Universal experts have consulted with clients to implement compliant background screening programs tailored to their unique needs.
The Account Support Specialist position focuses on supporting our national sales team with new and existing sales via targeted vertical market campaigns and preparing materials for marketing events. We are looking for a dedicated team player with previous administrative experience, who can handle independent responsibilities.
Responsibilities
Focus on supporting sales with data entry tasks for new account set-ups
Audit incoming client documentation for accuracy and procedural conformity
Liaise with Sales personnel to ensure that all necessary documentation is provided prior to new account set up
Monitor inbound mail, email and faxes to respond to client requests for assistance and account maintenance
Assist in preparing materials and equipment for transport to industry tradeshows
Requirements
High School Diploma or Equivalent. Some college or technical college preferred
Experience in a professional customer service setting, business-to-business preferred
Microsoft Excel, Word, Outlook, PowerPoint experienced
Well-organized, detail-oriented and able to multi-task in a fast-paced work environment
Demonstrated ability to gather and assess information to solve problems in a fast-paced environment
Possess good communication, writing skills, tech-savvy and strong work ethic
Dedicated, confident and professional image
Knowledge of background checks, pre-employment screening would be an asset to this position
This position would contribute to the current success and supportive team environment, providing the means to a rewardful career in the background screening industry.
We offer a comprehensive benefits package that includes but is not limited to: medical, dental, vision, and life insurance; employee funded 401k; vacation, sick time and paid company holidays.
Apply today!
Location: Northridge, CA