Full job description

The Part-Time UPS Store Associate delivers excellent customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The candidate has previous retail sales experience, strong computer and internet skills, should be friendly and genuinely helpful demeanor, and a professional appearance.

RESPONSIBILITIES

Good listening skills with customers, UPS Store team members, and leadership

Takes ownership of the customer's shipping needs and offers viable solutions

Takes action to learn all product and service offerings, alternative solutions

Delivers outstanding customer service to walk-in customers and telephone inquiries

Performs other duties as assigned

Candidate must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

QUALIFICATIONS

High school diploma or Graduate

Strong computer skills, including Microsoft Office and Adobe Suites

Outstanding phone skills

Strong verbal and written communication skills, including spelling and math

Prompt, reliable, and responsible

Able to lift 30+ pounds