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Customer Service Representative

URM Technologies, Inc

Customer Service Representative

Valencia, CA
Full Time
Paid
  • Responsibilities

    Job Description

    URM Technologies is looking for an exceptional Team Member to assist in daily activities with customer service, HR, and accounting. Excellent organizational skills and accuracy are important qualifications for this position, as well as good relations and the ability to communicate clearly. The ideal candidate for this position is a skilled multi-tasker, is reliable, and is committed to consistently meeting deadlines. Great position if the candidate is looking to grow and advance career. Come on board and join our fast-growing team!

    RESPONSIBILITIES

    • Processing client orders via web, phone, emails
    • Handling client requests for service and accounting
    • Creating and posting service orders
    • Collections
    • Processing Bank Deposits
    • Perform administrative duties, such as maintaining employee database, paperwork, and communicating with our outside HR group
    • Assist HR in policy formulation, recruiting, scheduling
    • Coordinate orientation and training sessions for new employees
    • Ensure smooth communication with employees and timely resolution to their queries

    SKILLS

    • Proven experience with client service
    • Proficiency in MS Office (MS Excel, in particular). Office 365 as well
    • Excellent time management skills and the ability to prioritize work
    • Attention to detail and problem-solving skills
    • Excellent written and verbal communication skills (this is key!)
    • Strong organizational skills with the ability to multi-task
    • Strong punctuality and attendance
    • Team player
    • High School degree; additional qualifications and experience a plus

    Company Description

    URM Technologies, Inc. provides information management solutions for businesses throughout Southern California. www.URMcorp.com.