CSS Industries, Inc. is a consumer products company with a portfolio of craft, gift, and seasonal brands that inspire a creative spark in consumers.  We are a passionate and creative team that values high quality, on-trend, and innovative products. We are a trusted partner to our customer base of leading mass, craft, food and drug, discount, gift, and specialty retailers and we are always striving to deliver the best experience possible to our consumers, retail partners, shareholders, and employees.

The Inside Sales Representative is primarily responsible for increasing sales in assigned territories and sourcing new business opportunities.  A previous track record of over-achieving quota will contribute to success in this role as a high percentage of time is spent consulting with and selling to customers via telephone. This position can be based out of our Berwick, PA or Moosic, PA offices.

WHAT CAN CSS OFFER YOU?

• Opportunities to learn, grow, and impact the Company,
• a fun work environment allowing your creativity to flourish and thrive,
• a comprehensive employee benefits package,
• casual dress policy,
• and so much more (we are also piloting summer hours this year)!

RESPONSIBILITIES:

• Serve customer needs through creative consultation and marketing of products.
• Develop and accomplish a lead generation plan, meeting or exceeding established targets.
• Identify decision makers amongst the targeted leads in order to start sales process.
• Provide pricing, answer customer questions, and enter orders.
• Provide follow-up information to external Sales Reps as applicable.

QUALIFICATIONS:

• Associate’s degree in related field or equivalent experience. Bachelor’s degree is preferred.
• Bilingual fluency in both English and Spanish is preferred.
• Must have outbound calling experience. 1-3 years’ experience selling consumer products preferred.
• Excellent customer service skills as well as exceptional verbal and written communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Ability to work in fast-paced, self-directed entrepreneurial environment.
• CRM and reporting experience a plus.

ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, DISABILITY OR VETERAN STATUS.

Required Skills Required Experience