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Outbound Telephone Operator

US Tax Shield

Outbound Telephone Operator

Burbank, CA
Full Time
Paid
  • Responsibilities

    Job Description

    The industry's highest rated tax resolution firm is hiring! We are seeking a full time operator to support our customers and staff. We have an A+ rating with the Better Business Bureau and are committed to providing exceptional client care and service.

    Do you hate cold calls? So do we. You will make reminder calls to people who have already contacted us after hearing/seeing our advertising on TV, radio and online. Your job will be to make calls, enter data and then transfer interested people to our consultants.

    JOB REQUIREMENTS:

    • Make outbound calls (300-400 calls daily) and direct calls appropriately
    • Data entry, notating status of outbound calls
    • General office duties as needed

    QUALIFICATIONS:

    • Experience with inbound and/or outbound calls, call center experience preferred
    • Must be a strong team player, punctual and have excellent attendance record
    • Proficient data entry skills, including familiarity with Microsoft Excel
    • Ability to prioritize and work in a multi-tasked environment
    • We offer health benefits, 401(k), paid time off and paid holidays.

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