Technology Support Specialist will be responsible to provide Tier 1-3 Tech Support via chat or email for multiple technology platforms. Candidate must have experience in troubleshooting technology issues, replicating issues, and resolving issues Responsibilities: • High Output & Quick Turnaround • Customer Service Mindset • Ability to work in a fast-paced environment  • Troubleshooting and resolving product-related issues • Ability to navigate products using internal training documents and articles • Preferred previous customer service experience through a ticketing system or Email interface • Preferred tech support and troubleshooting experience in a remote position • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution • Being able to work independently • Ability to read through problems to resolve issues Qualifications: • Previous experience in tech support • Ability to troubleshoot • High-speed internet • Good written and verbal communication • Attention to detail and good problem-solving skills Compensation: $6,000 - $10,000 yearly

• High Output & Quick Turnaround • Customer Service Mindset • Ability to work in a fast-paced environment  • Troubleshooting and resolving product-related issues • Ability to navigate products using internal training documents and articles • Preferred previous customer service experience through a ticketing system or Email interface • Preferred tech support and troubleshooting experience in a remote position • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution • Being able to work independently • Ability to read through problems to resolve issues