Job Description

We are seeking a mid-level SysAdmin & DevOps Engineer with a strong background in automation and cloud operations. This role is exclusively production-focused and does not include internal IT support responsibilities. The ideal candidate will take a pragmatic, balanced approach to maintaining production resilience and responding to issues quickly while using that experience to drive proactive work to design ever more reliable, automated systems. You should enjoy working in a team-oriented culture and collaborating closely with engineers to improve deployment practices.

We are looking for someone who can:

• Manage Kubernetes deployments (OpenShift, EKS, AKS, etc.)
• Manage and monitor Linux-based servers and services primarily in cloud environments (AWS, Azure, private cloud)
• Implement monitoring, logging, and alerting for proactive issue detection
• Apply updates, patches, and configurations to maintain system health
• Troubleshoot and remediate production deployment issues, and escalate if necessary
• Manage production system performance, availability, security and capacity planning
• Apply security best practices and support compliance initiatives (SOC 2, ISO 27001, etc.)
• Collaborate with others to design, build, and maintain CI/CD pipelines and enable fast, reliable releases
• Automate infrastructure provisioning and configuration using Infrastructure as Code (Terraform, Ansible, Helm Charts, etc.)
• Collaborate with developers to optimize build, test, and deployment processes
• Implement and test disaster recovery and backup strategies
• Stay calm under pressure and communicate clearly with both technical and non-technical colleagues or customers

Qualifications

• 3–5+ years of experience in a Sysadmin, DevOps, or similar infrastructure role
• Strong background with container orchestration (Kubernetes, Docker, Helm charts, etc.)
• Strong background in Linux/Unix administration
• Hands-on experience with cloud platforms (AWS or Azure preferred)
• Scripting skills (Bash, Python, or PowerShell) for automation
• Knowledge of networking fundamentals (TCP/IP, DNS, VPN, firewalls)
• Experience with monitoring and logging (Prometheus, Grafana, ELK, Datadog, etc.)
• Excellent judgment and strong organizational, critical thinking, and problem-solving skills
• Excellent written and communications skills in English

Preferred Skills

• Deep curiosity and willingness to learn domain-specific telecom industry knowledge
• Experience with Infrastructure as Code (Terraform, Ansible)
• Proficiency with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, etc.)
• Familiarity with software development methodologies and tools (e.g., Jira, Confluence)
• Experience with customer support and service level agreement (SLA)

Additional Information

Why Join Us

• Dynamic Team: Collaborate with passionate experts driving real innovation in the telecom space
• Career Growth: Opportunity to own and shape our infrastructure and DevOps culture
• Meaningful Work: Direct impact on the reliability and availability of cutting-edge ML-driven network analytics for customers
• Attractive Benefits: Competitive salary, stock options, and a flexible work environment

This is a hybrid position. The candidate should be based in or willing to relocate to the Greater Seattle Area.

Do you enjoy the challenge of keeping critical systems up and running while also driving improvements to deliver innovative software more quickly and reliably to customers?

Apply now—your next big opportunity starts here.