Job Description

WINDOWS SYSTEMS ENGINEER

(Candidates outside of the San Jose/San Francisco metropolitan region will not be considered.)

ABOUT US:

USWired is a leading provider of IT support services and technology solutions with headquarters in the Bay Area. We specialize in providing IT Services, IT Support on premise or remote, COLO support, IT consulting, and Cloud hosting and cloud services. Our team is comprised of experts in infrastructure, applications, business processing, and project management. Our clients include high-tech start-ups, small to mid-sized companies, large enterprises, and local branches of well-known global titans.

At USWired, you'll work in an environment that fosters and rewards creativity and ingenuity. We're looking for bright and energetic people to complement our growing and dynamic team. This is a great opportunity to be exposed to the latest technologies and solutions from numerous enterprise perspectives, and not just be cubby-holed at a single employer.

We have an immediate opening for a WINDOWS SYSTEMS ENGINEER to support our San Jose and South Bay customers.

THE POSITION:

The Windows Systems Engineer will be responsible for overseeing day-to-day technology infrastructure at client sites and via remote support to support a wide array of customers and their operational and technology needs. We have a flexible COVID19 work environment.

RESPONSIBILITIES:

• Provide day to day support of client networks, servers, storage, and overall infrastructure.
• Maintain our clients' IT infrastructure both remotely and at customer site(s) when needed.
• Help architect and implement a wide range of IT projects, such as high-availability, virtualization, and cloud services.
• Be the escalation path for issues that desktop engineers or help desk staff are not able to resolve.
• Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments, and provide world-class customer service.
• Troubleshoot and resolve network and system issues, remote or on premise as needed.
• Positively and professionally represent the face of the company with our clients.

QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• 5+ years of experience with administering, configuring, optimizing, and maintaining Windows-based networks and servers.
• Strong experience with Active Directory, Exchange/O365, and Windows security.
• Hands-on experience with routers, switches, and firewalls (Cisco, SonicWALL, Dell, Fortinet).
• Hands-on experience with heavily virtualized environments (VMware, Hyper-V).
• Familiarity with on premise and cloud based backup solutions and cloud based email systems (O365, GSuite).
• Self-motivated and able to work with limited supervision, and excellent time management.
• Strong communication and customer service skills.
• CCNA or equivalent experience is desired.
• MSCE or equivalent experience is desired.
• Technical Certifications a definite plus.

EXPERIENCE:

• A.S. or B.S. in information systems or related field is preferred.
• 5+ years’ experience working in information technology is required.

TO APPLY:

Please reply to the job posting with your resume and salary requirements.

Principals only. Resumes from recruiters will not be accepted.

Compensation: $85-$125k, DOE

(Candidates outside of the San Jose/San Francisco metropolitan region will not be considered.)

Company Description

USWired is a leading provider of IT support services and technology solutions with headquarters in the Bay Area. We specialize in providing IT Services, IT Support on premise or remote, COLO support, IT consulting, and Cloud hosting and cloud services. Our team is comprised of experts in infrastructure, applications, business processing, and project management. Our clients include high-tech start-ups, small to mid-sized companies, large enterprises, and local branches of well-known global titans.