UZURV - People Team Services Coordinator

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Sandbox

UZURV - People Team Services Coordinator

Richmond, VA
Full Time
Paid
  • Responsibilities

    A little bit about us…

    Recently named a Richmond Times-Dispatch 2024 Best Places to Work, UZURV is a 175+ person, growing technology company based in Richmond, VA. The company operates in 15 states and continues to expand nationally. As an Adaptive Transportation Network Company, the UZURV mobility platform serves individuals with disabilities, the elderly, and others who need assistance with independent transportation.

    UZURV's platform combines rideshare with specialty credentialed, drug and alcohol-tested drivers to provide safe, reliable mobility and a higher level of care for the transportation disadvantaged. It's a technology platform and service that helps people who need assistance get where they need to go. It is honestly hard to convey how much it means to all of us here to have the opportunity to work on something with such a direct, positive impact on people's lives.

    A little bit about the role…

    At UZURV, we're steadfast in our commitment to building a platform that provides safe and reliable transportation access throughout the country. We are a high growth technology company providing life-changing transportation experience for riders in partnership with healthcare organizations, municipalities and more.

    We're looking for a People Team Services Coordinator who's ready to jump in and keep things running smoothly for both our team and our executive leadership. If you're highly organized, love the details, and can juggle shifting priorities with a calm, can-do attitude, we want to chat! Our People Team Services Coordinator is someone who is great with people, comfortable handling confidential info, and always ready to lend a hand—whether it's supporting a new hire's first day or making sure the office is set up for success. This role is all about great service, clear communication, and staying one step ahead.

    You will have the opportunity to play a key role in the growth of our business, delivering life changing services to riders every day. **

    **As our People Team Services Coordinator, you will be responsible for:

    HR Services

    • Managing all new hire pre-onboarding and onboarding activities, including employment record entry, I-9 documentation, orientation scheduling, and ensuring Day 1 readiness.
    • Supporting timekeeping for hourly employees and maintaining accurate PTO tracking and updates.
    • Coordinating internal workforce events and assisting with recruiting logistics and candidate experience.
    • Contributing to People Team initiatives and providing general HR administrative support.

    Administrative Assistance

    • Providing high-level administrative support to the executive team, including coordinating complex travel arrangements, processing and tracking expense reports, and managing executive calendars
    • Prioritizing scheduling needs and organizing board meetings and other leadership engagements

    Office & Facility Management

    • Maintaining a welcoming and efficient office environment by managing mail and packages, overseeing office and kitchen cleanliness, tracking and ordering supplies, greeting visitors, and coordinating in-house food orders.
    • Serving as the primary liaison with landlords, property managers, and vendors to ensure building access, office maintenance, and smooth operations, including overseeing relationships with central service providers (e.g., Comcast, Verizon, T-Mobile, phone systems).

    Technical Support

    • Overseeing the ordering, distribution, and maintenance of technical equipment like laptops and monitors, ensuring all new hires receive necessary tech on Day 1.
    • Coordinating equipment shipping when needed, managing user access to devices and applications, and acting as the main point of contact for UZURV's external IT support partner.

    We are excited about you because…

    • You bring an Associate's or Bachelor's Degree—or equivalent work experience—that sets a strong foundation for success in this role.
    • You have 2+ years of experience providing administrative or HR coordination support, and you're ready to hit the ground running.
    • You are genuinely interested in creating a great experience for new team members and have experience supporting onboarding processes.
    • You are confident working in Google Suite (Docs, Sheets, Slides, Gmail, etc.), and use those tools to stay organized and efficient.
    • You are able to work onsite in our Richmond office and enjoy being part of an in-person team environment when needed.
    • You are comfortable juggling a variety of administrative tasks across HR, purchasing, tech support, and facilities—and you like the variety.
    • Your customer service mindset, organizational strength, and communication skills help you support others with clarity and care.
    • You are eager to learn how the organization is structured and how your team fits into the bigger picture.
    • You are skilled at communicating with all kinds of people—from senior leaders to vendors and contractors—with professionalism and ease.
    • You are tech-savvy and confident handling basic troubleshooting or maintenance tasks to keep devices running smoothly.
    • You find the field of HR interesting - not required, but a bonus!

    **
    **

    To be successful at UZURV, you must be:

    • Reliable and Focused - Our riders and drivers depend on us, which means we hold ourselves accountable by being punctual and adhering to scheduled shift times. Actively listening and maintaining full concentration and attention to each call by limiting distractions allows us to provide the best customer service possible.
    • Technology-Oriented - You must be well versed in G Suite applications and adept with the installation and utilization of smartphone apps (and helping others use them).
    • Agile - Multitasking is necessary in a growing, fast paced company, as is the ability to plan and organize your workload. You must be flexible and nimble to adapt to shifting priorities.
    • Collaborative - Collaboration is critical at UZURV, and we work together to provide greater independence for the communities we serve. You should be committed to approaching this role with a results focused, collaborative and inclusive mindset.
    • Mission Driven - What we are creating every day is the ability for our transportation-disadvantaged citizens to move more freely and easily within their communities so they can overcome one of life's biggest challenges: transportation. Valuing your work and the time you spend in your career as core to who you are – you work where you want to make a true difference.

    Reasons it pays to work at UZURV (in addition to the pay itself)...

    UZURV employees understand we are building a company that is greatly needed to improve access to mobility for all of us, regardless of our disabilities, illnesses, or impacts of age. We get daily affirmation from our riders, drivers, and the transportation companies we work with about the innovation, value, and quality inherent in what we bring to market.

    In addition to providing our employees with a safe and collaborative environment UZURV also offers:

    • 401K matching
    • Healthcare benefits package
    • Generous PTO and paid holidays
    • Collaborative team-based work environment

    Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At UZURV, we are dedicated to building a diverse, inclusive and just workplace, so if you're excited about this role but your past experience doesn't align perfectly with 100% of the qualifications listed, we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process, not weed them out! Who knows, you may be just the right candidate for a future role at UZURV. Just go for it... submit your resume!