Job Description

A medical clinic in downtown Los Angeles has multiple openings for various administrative positions.  All positions require candidates to be bilingual in Spanish however no medical experience is required.  The responsibilities can include:

• Provides timely and accurate information to patients and customers who call on the telephone to request information.
• Duties include pre-certifying with insurance companies, filing, scheduling, communicating with other members of the healthcare team, and maintaining records using the Electronic Health Record system. Greets patients and families when they arrive.
• Verifies all pertinent demographic information that is required including data used for regulatory compliance.
• Collects co-pay and verifies correct insurance information at each visit.
• Under direct supervision, assembles and maintains complete medical records according to established procedures.
• Files and retrieves patient records; prepares new files; may open and distribute mail.
• Organizes and evaluates patient medical records.
• Reviews medical records for accuracy and completeness.
• Responsible for filing and retrieving medical records.
• Process referrals for insured and uninsured patients utilizing system for insured patients and the system for uninsured patients.
• Process referrals with private insurances HMO and PPO.
• Verify patient insurance status whether patient have insurance or not.
• If patient is insured, check eligibility to determine specialist’s resource. If patient is uninsured, chose public resource.
• Refer for in-house service for uninsured patient.
• Upon approval for referral request, notice to patient appropriately such as phone and mail. Send necessary document to specialist by fax.
• Responsible for a monthly report to measure productivity.
• Other duties as assigned.

We are willing to consider any candidates with some Administrative/Clerical experience who are bilingual in Spanish! 

Company Description

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.