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Customer Consultant #startimmediately

Uncommon Consulting Group

Customer Consultant #startimmediately

Grand Rapids, MI
Full Time
Paid
  • Responsibilities

    Job Description

    As a CUSTOMER CONSULTANT with our company, you will be proactively ENGAGING WITH CUSTOMERS, and PROMOTING POSITIVE BRAND ENGAGEMENT. As a company, we recognize top performance, integrity, and a winning mindset. We only promote from within our company and reward employees with unlimited growth potential for advancement.

     

    WE ARE LOOKING FOR CANDIDATES TO START NEXT WEEEK!

     

    We teach leadership as an action, not a title. This ensures that only the best of the best are managing our campaigns and running our business.

    CUSTOMER CONSULTANT RESPONSIBILITIES:

    • Interact with customers daily to inform of client products and services
    • Perform a needs assessment of the customer and recommend services
    • Ensure and provide quality service to external customers.
    • Maintain a positive representation of the company and associated brands at all times.
    • Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into success in the professional world
    • Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction.
    • Monitor individual progress to provide coaching opportunities and to understand employee developmental needs.
    • Enroll and update customer accounts based on interactions.

    We are currently accepting applications from individuals with experience working in CUSTOMER SERVICE, CUSTOMER RELATIONS, AND RETAIL MARKETING TO JOIN OUR TEAM. All representatives will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry. We are seeking candidates that are outgoing, personable, and comfortable working in a team environment with a focus on customer satisfaction and professional development.

    QUALIFICATIONS FOR A CUSTOMER CONSULTANT:

    • A desire to participate in professional development and take on new responsibilities.
    • Self-motivated and comfortable working both independently and as part of a team.
    • Customer service or customer relationship experience.
    • Ability to perform at a high level in a fast-paced environment.
    • Must have great attention to detail.
    • Must be a team player.
    • Previous customer service or sales experience is a plus.
    • Must have strong communications skills.
    • Must be organized.
    • Must be personable and comfortable interacting with customers daily.

    Company Description

    Uncommon Consulting Group is dedicated to the personal and professional growth of our associates, developing human potential and creating life-long friends and business partners. Our mission is to create partnerships through a personal commitment to profitability for our clients and employees nationwide. In 2021 we plan to expand into multiple new markets while continuing to provide exemplary results for our wide array of clients. At Uncommon Consulting we strive to separate ourselves from the competition by embracing what makes every individual uncommon.