Undergrad Intern - Associate Technical Writer

Learn more about Visa


Undergrad Intern - Associate Technical Writer

Denver, CO
  • Responsibilities

    As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

    At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

    You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

    Job Description

    Issuer Processing: Debit Processing Services (DPS), our Issuer Processing platform for North America, processes over half of all Visa Debit transactions and is the largest single prepaid processing platform for Visa prepaid transactions in the U.S. The team also partners with third-party companies outside of the U.S. to deliver value-added services through Visa-owned assets.

    Essential Functions:

    • Work under the supervision of a senior-level technical writer as you develop skills to:
    • Research subject matter and obtain and exchange information
    • Create and maintain project schedule(s)
    • Represent writing team in planning and review meetings with project cross-functional stakeholders
    • Communicate status of project to team members, internal business partners, and departmental management
    • Proactively escalate problems and issues as needed
    • Multi-task and prioritize assignments
    • Analyze existing documentation for impacts and update them accordingly.
    • May also perform technical tasks to support TCS technical staff and developers in maintaining and enhancing publishing tools, systems, and templates.
    • Proficiency with written and verbal communication for domestic and global audiences, business and technical alike.
    • Working knowledge of Microsoft-Office products for Windows including Word, Excel, Visio, and Outlook.
    • Participate in all Visa Intern Program activities (including end of internship presentation)
  • Qualifications
    • Pursuing a Bachelors degree in Computer Science, Computer Engineering, CIS/MIS, Cybersecurity, Business or a related field, graduating December 2022 or later
    • Minimum GPA of 3.0 out of 4.0 (or equivalent scale)
    • Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment.
  • Desired skills
    • Outstanding writing skills, preferably demonstrated through work/internship experience
    • Research and analysis skills, both using source materials and through expert interviews and interaction
    • Quick study on software tools
    • The ability to take on challenges and address problems head-on
    • Strong ability to collaborate
    • Highly driven, resourceful and results oriented
    • Good team player and excellent interpersonal skills
    • Good analytical and problem-solving skills
    • Demonstrated ability to lead and navigate through ambiguity
  • Industry
  • About Us

    Visa is a payments technology company. The beating heart of our company is VisaNet, our global processing network that enables digital payments to happen securely and reliably in the blink of an eye. Our mission is to connect the world through the most innovative, reliable and secure payments network — enabling individuals, businesses and economies to thrive.