COMPANY DESCRIPTION
As the world's leader in digital payments technology Visa's mission is to connect the world through the most creative reliable and secure payment network - enabling individuals businesses and economies to thrive. Our advanced global processing network VisaNet provides secure and reliable payments around the world and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone everywhere. As the world moves from analog to digital Visa is applying our brand products people network and scale to reshape the future of commerce. At Visa your individuality fits right in. Working here gives you an opportunity to impact the world invest in your career growth and be part of an inclusive and diverse workplace. We are a global team of disruptors trailblazers innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world creatively moving the industry forward and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers. YOU'RE an Individual. WE'RE the team for you. TOGETHER let's transform the way the world pays.
JOB DESCRIPTION
Our 12 week Visa internship program occurs during the summer months only. Technology and its consumption to perform payments is reaching new heights as consumers demand more from experiences. With the significant shift to digital our clients financial technology partners and merchant partners are all having to adapt their technology and digital strategy to meet the demands of these expectations and experiences. Cybersource is a key enabler of Visa technology that gives clients the ability to have a global and holistic platform that can scale with their business. Cybersource is at the forefront of being that technology enabler for customer experiences including the deployment of Visa assets with specific emphasis on how we engage and support our clients in the design of solutions and its architecture. The Cybersource Strategy & Insights team leads efforts on understanding measuring and championing customer experience across the Cybersource and Authorize.Net brands. Our team applies the latest in CX analytics surveying and machine learning to drive strategic impact across Cybersource and Authorize.Net.
We are looking for an outstanding intern who is interested in working closely with cross-functional and cross-organizational teams to understand the customer journey and analyze business needs document and understand customer requirements measure peaks and valleys in the customer journey conduct strategic assessments track and develop analytics and develop/implement solutions. They will sit side-by-side with our customer experience platform manager to evolve and champion the CX program have access to internal and external data sources and be expected to communicate relevant insights to senior leadership and key decision-makers. The ideal candidate works well in collaborative environments with minimal formal structure and is comfortable in changing environments with competing priorities. Above all this person must intrinsically be a champion and steward for the customer within Authorize.Net CyberSource and Visa broadly.
This position is located at the Visa office in Austin TX. Specific engagements will depend on upon your skills sets interest and team needs.
Job roles & responsibilities and projects could include:
BASIC QUALIFICATIONS
PREFERRED QUALIFICATIONS
ADDITIONAL INFORMATION
Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment all employees based in the U.S. are required to be fully vaccinated for COVID-19 unless a reasonable accommodation is approved or as otherwise required by law.
WORK HOURS: Varies upon the needs of the department
TRAVEL REQUIREMENTS: This position requires travel 5-10% of the time.
WORK AUTHORIZATION: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.
MENTAL/PHYSICAL REQUIREMENTS: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
At Visa we are Powering Payments, and Uplifting People!
As the world leader in digital payments, we facilitate more than 215 billion payments transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive.
Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa
Learn more at Visa.com