UNICOI STATE PARK & LODGE is one of Georgia's premier state parks located within the north Georgia mountains in the quaint town of Helen.  

Unicoi is a beautiful park and perfect for nature lovers!!  With wonderful and great accommodations surrounded by nature's playground, we couldn't help but create great experiences that only enhance our guests' getaway. From paddleboard courses and s'mores with stories around the campfire to fly fishing classes and guided hikes, we have something that all of our guests will enjoy.  Our newest attraction is the Adventure Lodge, which hosts a variety of activities to include zip lines, archery ranges, and a shooting range. 

At Unicoi, we take pride in delivering the absolute finest in Lodging and Park experiences for our guests. We have a successful and professional work environment with opportunities for growth and career development.  Every day you will have the opportunity to experience: 

• A fun work environment while making great $$
• Opportunity for growth and development with a leading hospitality management team
• Free Employee Meals
• Free uniforms
• Georgia State Park Pass
• Employee discounts at the Lodge
• Discounted room rates and golf at Coral Hospitality properties
• 12 comp rooms and 12 comp campsites at all NGMA State parks
• Free and discounted golf and park activities at other NGMA State Parks
• The most incredible views that North Georgia has to offer

Company's website: www.unicoilodge.com

We are managed by Coral Hospitality, one of the South’s premier hotel management company.  To learn more, visit www.coralhospitality.com

COME AND JOIN OUR AMAZING TEAM!!! 

We are managed by the Southeast's premiere hospitality management company, Coral Hospitality.

SUMMARY:  Under the direct supervision of the Front Desk Manager/Supervisor, this position accommodates guests of Unicoi State Park & Lodge by greeting and assisting arriving/exiting guests in accordance with Standard Operating Procedures (SOPs) and with an emphasis on hospitality.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

ESSENTIAL FUNCTIONS:

• Assists guests with luggage/baggage; shows guests to their room.
• Valet parks guest’s cars, if requested by the guest.
• Develops thorough knowledge of the Lodge property; hotel staff; hotel services with hours of operation; guestrooms including locations, views, amenities, features, types, etc.
• Upsells the amenities of the Resort, i.e., restaurant, golf, pool, fitness club, spa, stables, etc.
• Acts as an information center for guests by recommending shopping areas, recreation facilities, theaters, restaurants, and points of interest.
• Gives accurate directions and information regarding the immediate and surrounding areas.
• Keeps the entrance to the hotel, lobby, bell stand, and bell closet clean.
• Keeps luggage carts clean and neatly arranged in their designated areas at all times.
• Protects guest and Lodge assets by following proper handling procedures.
• Delivers guest's amenities.
• Handles guest problems with courtesy, concern, and sincerity.
• Reviews group cover sheets and event sheets daily to ensure that they are informed of all meetings/groups.
• Answers the telephone promptly and courteously according to Resort Standard Operating Procedures (SOPs).
• Convey passengers to and from predetermined locations
• Assist passengers in loading and unloading their luggage into the vehicle
• Maintain decent conversation with customers and assist them with directions
• Answer passengers’ questions in a polite and gentle manner
• Maintain constant communication with the dispatcher or manager
• Carry out regular check on the shuttle vehicle before and after each day’s run
• Obey all traffic rules and regulations guiding the operation of shuttle services in his/her assigned area. This may include plying the predetermined routes, not going beyond stipulated boundaries, and collecting the agreed fare
• Dress in a neat and professional manner. This may be in accordance with the shuttle service company’s dress code or in accordance with the stipulated dress code for drivers operating in that area.

EXPERIENCE:  Six months to one-year related experience and/or training; or equivalent combination of education and experience; Current MVR

Company's website:

www.unicoilodge.com

We are managed by Coral Hospitality, one of the South’s premier hotel management company.  To learn more, visit www.coralhospitality.com

Benefit Conditions:

• A waiting period may apply

DFWP/EEO/AA/Minorities/Females/Disabled/Veterans 

Job Types: Full-time, Part-time