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Customer Service Specialist, Energy

Eastern Municipal Water District

Customer Service Specialist, Energy

Perris, CA
Full Time
Paid
  • Responsibilities

    CLOSING DATE & TIME:  JUNE 16, 2020 AT 4:00PM PACIFIC TIME

    Under direction, performs the more complex and responsible professional purchasing and procurement work; leads assigned commodity groups with regards to procuring materials and services for the District; develops and manages requests for proposals, quotes, and bids; purchases a variety of materials, services, supplies, and equipment according to District purchasing policies and practices and requisition specifications; provides technical and responsible assistance to the Purchasing Manager in areas of expertise; and performs related duties, as required.

    Required Skills

    Requires the ability to:

    • Plan, organize, and coordinate the work of assigned staff.
    • Effectively provide staff leadership and work direction.
    • Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
    • Research and utilize data and information to achieve cost effective results.
    • Negotiate contracts, agreements, and/or pricing schedules for services, supplies, and equipment.
    • Advise and explain purchasing policies, procedures, and standards.
    • Maintain accurate financial records reports for informational, auditing, and operational use.
    • Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
    • Review and verify accuracy of data.
    • Prepare basic budgetary and financial analyses.
    • Make accurate arithmetic, financial, and statistical computations.
    • Prepare clear, accurate, and concise records and reports.
    • Understand, interpret, and apply all pertinent laws, codes, regulations, policies, procedures, and standards relevant to work performed.
    • Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
    • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
    • Follow and apply written and oral instructions.
    • Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
    • Communicate clearly and concisely, both orally and in writing, using appropriate English, grammar and syntax.
    • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

    Required Experience

    Any combination of experience and education that provides the required knowledge and abilities is qualifying, along with the specific licenses/certifications as outlined below:

    • Equivalent to a bachelor's degree from an accredited college or university with major coursework in business administration, public administration, finance, operations management, or a related field.
    • Five (5) years of progressively responsible professional experience supporting a comprehensive purchasing program.
    • Desired certifications: Purchasing, Logistics, and Supply Chain Management Certificate; Purchasing Management Certificate; Certified Professional Public Buyer Certification; Certified Purchasing Manager (C.P.M.) Certificate.
  • Qualifications

    Requires the ability to:

    • Plan, organize, and coordinate the work of assigned staff.
    • Effectively provide staff leadership and work direction.
    • Assist in developing and implementing goals, objectives, practices, policies, procedures, and work standards.
    • Research and utilize data and information to achieve cost effective results.
    • Negotiate contracts, agreements, and/or pricing schedules for services, supplies, and equipment.
    • Advise and explain purchasing policies, procedures, and standards.
    • Maintain accurate financial records reports for informational, auditing, and operational use.
    • Interpret, apply, explain, and ensure compliance with federal, state, and local policies, procedures, laws, and regulations.
    • Review and verify accuracy of data.
    • Prepare basic budgetary and financial analyses.
    • Make accurate arithmetic, financial, and statistical computations.
    • Prepare clear, accurate, and concise records and reports.
    • Understand, interpret, and apply all pertinent laws, codes, regulations, policies, procedures, and standards relevant to work performed.
    • Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
    • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
    • Follow and apply written and oral instructions.
    • Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
    • Communicate clearly and concisely, both orally and in writing, using appropriate English, grammar and syntax.
    • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.