Job Description

As an Operations Agent, you will be the first point of contact for our company. Our Operations Agent’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence, answering the gates, redirecting phone calls and monitoring several cameras and reporting any unusual activity.

The Candidate should display a positive and proactive attitude, strong organizational skills and strong communicator.

JOB DESCRIPTION:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)

REQUIRED QUALIFICATIONS:

• Bilingual in English and Spanish is (Required)
• Proven work experience as a Receptionist, Front Office Representative
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Able to work in the fast-paced environment
• Must pay attention to detail
• Adhere to and comply with all company policies, procedures and regulations.

Company Description

-Founded in the United States in 2000. -The founders Jalal Nassri, Jasmine Nassri and Jonathan Nassri strive in creating a workplace that focus and works hard to deliver the best customer service. While creating a fun work environment for our employees. Unique USA Inc. is an e-commerce business for area rugs. Headquarters in Fort Mill, South Carolina, Unique USA ships tens of thousands of rugs worldwide every month from its global network of distribution centers. -This vision dreams an idea began with a very young gentleman named Jalal Nassri in the rug bazaar in Tehran, Iran in the early 1960s. -Jalal Nassri is the visionary and patriarch of the Unique brand. -With over 50 years of experience in the Rug Industry and over 15 years of manufacturing experience, Unique Loom is the fastest growing brand in the Rug Industry providing the best value and selection of contemporary designs at an affordable price. -We provide fully integrated service with offices around the world and factories with dedicated looms and staff that understands the importance of design, quality, and production from both a retail and wholesale perspective. -Our Unique Loom brand of rugs is sold not only on our website www.esalerugs.com, which receives on average 30,000 visitors per day but through our retail partnerships with Wayfair.com, Amazon.com, Overstock.com and other big box retailers such as Walmart.com and Home Depot.com. -We have over 1.5 million square feet of warehouse space in the United States from which we ship over 10,000 rugs per day. -Unique Loom manufactures rugs of all qualities in Turkey, Egypt, Iran, and India.