Job Description

Job Description

We are seeking a bilingual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​ Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

Since 2004 United Medco, Inc. has served the Managed Care Market members with Over the Counter (OTC) products throughout the United States. Currently we are seeking qualified bi-lingual personnel for its state-of-the art call center located in easily accessible Coral Springs.

Company Description

Since 2004 United Medco, Inc. has served the Managed Care Market members with Over the Counter (OTC) products throughout the United States. Currently we are seeking qualified bi-lingual personnel for its state-of-the art call center located in easily accessible Coral Springs.