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Inventory Control Associate I

Herschend Family Entertainment

Inventory Control Associate I

Pigeon Forge, TN
Full Time
Paid
  • Responsibilities

    JOB SUMMARY

    The Scheduling Coordinator is responsible for working with designated cost centers to complete weekly host work schedules timely, accurately and posted in accordance with Dollywood policies and procedures.  Additional duties may include, but are not limited to attending hiring events, completing required HR paperwork, associated clerical duties and other special projects as assigned.

     

    SUMMARY OF MAJOR DUTIES AND RESPONSIBILITIES

    • Provide support to designated cost center Team Leads by completing weekly work schedules, ensuring their accuracy and posting in accordance with established guidelines.
    • Coordinate with Culinary/Merchandise/Operations Department cost centers, Helping Hands, special groups and other various sources to fill required positions as needed to ensure designated areas operate at Guest Excellence.
    • Coordinate with hosts in designated cost centers to account for requested days off, leave of absence requests and other availability related situations.
    • Coordinate with Human Resources to provide necessary support in all areas of hiring, supporting, tracking and clearing of assigned hosts.
    • Review labor forecast and align schedules to meet labor management expectations.
    • Work with Culinary/Merchandise/Operations teams to understand labor needs of individual cost centers and make decisions based on that information to schedule locations accordingly.
    • Maximize the efficiency for Culinary/Merchandise/Operations schedules, including staying within the guidelines of the budget model, developing initiatives to maximize hosts’ availability and following ACA classification requirements.
    • Track and provide weekly summary to Foods Management team on all required metrics, such as scheduled hours vs. actual hours, employment statistics, and training attendance.
    • Provide verbal and written communication for scheduling changes as required.
    • Update staffing matrix as required. Monitor the centralized call-in line daily and identify/contact replacements as necessary.
    • Provide office support as/when required, including taking messages, receiving visitors, record keeping/filing and assisting hosts as needed.
    • Be a role model in the areas of attitude, enthusiasm, and attention to detail, adherence to policies and concern for both guests and hosts.
    • Maintain confidentiality as required.
    • Complete assigned special projects in a timely manner.
    • Serve as Team PIC. 
    • Maintain cost center qualifications, in a minimum of three (3) areas, to support park operations if needed.

     

    Management reserves the right to change and or add to these duties at any time.

    Required Skills

    PERSONALITY / ATTITUDE REQUIREMENTS

    • Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work.
    • Must be self-motivated and disciplined.
    • Must be able to prioritize and complete work assignments on a timely basis.
    • Must maintain strict confidentiality and judgment regarding privileged information.
    • Must display and live out Servant Qualities by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed.
    • Must be willing to constantly improve.
    • Must have professional appearance with good personal hygiene.
    • Must promote and support a “team” work environment by cooperating and helping co-workers.
    • Must adapt to changes easily.
    • Must show appreciation to others.
    • Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.
    • Ability to tolerate stress and maintain a calm atmosphere and composure in a hectic environment and under tight time constraints.
    • Enthusiastic and able to establish a climate in which others are motivated to succeed.
    • Team player capable of coordinating support with other Dollywood teams.

    ESSENTIAL FUNCTIONS NECESSARY TO PERFORM JOB DUTIES

    • Able to display and live out Servant Qualities by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed.
    • Able to hear, see and speak.
    • Able to speak, read and write in English.
    • Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
    • Must have manual dexterity necessary to complete all job duties.
    • Able to sit and/or stand for long/short periods.
    • Able to get along with other employees to work out problems and resolve conflicts.
    • Able to work cooperatively with others.
    • Able to comprehend instructions and retain information.
    • Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
    • Able to tolerate a fast-paced, hectic environment.
    • Able to be flexible to handle frequent changes in priorities.
    • Able to prioritize tasks and complete assignments on time.
    • Able to operate/drive company vehicles.
    • Able to work outdoors.
    • Valid driver’s license and proof of auto liability insurance.

    Required Experience

    EDUCATIONAL AND EXPERIENCE REQUIREMENTS

    • Must be at least 18 years of age.
    • High school diploma or equivalent required.
    • Proven skills in time management, short and long-term planning and strong organizational skills to be able to coordinate multiple tasks.
    • Experience in using and understanding time tracking and labor scheduling software preferred.
    • Proficient knowledge of computer software (UKG, Shift Planning, Word, Excel).
    • Must successfully complete a pre-employment background check including motor vehicle and drug screen
  • Qualifications

    PERSONALITY / ATTITUDE REQUIREMENTS

    • Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work.
    • Must be self-motivated and disciplined.
    • Must be able to prioritize and complete work assignments on a timely basis.
    • Must maintain strict confidentiality and judgment regarding privileged information.
    • Must display and live out Servant Qualities by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed.
    • Must be willing to constantly improve.
    • Must have professional appearance with good personal hygiene.
    • Must promote and support a “team” work environment by cooperating and helping co-workers.
    • Must adapt to changes easily.
    • Must show appreciation to others.
    • Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.
    • Ability to tolerate stress and maintain a calm atmosphere and composure in a hectic environment and under tight time constraints.
    • Enthusiastic and able to establish a climate in which others are motivated to succeed.
    • Team player capable of coordinating support with other Dollywood teams.

    ESSENTIAL FUNCTIONS NECESSARY TO PERFORM JOB DUTIES

    • Able to display and live out Servant Qualities by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed.
    • Able to hear, see and speak.
    • Able to speak, read and write in English.
    • Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
    • Must have manual dexterity necessary to complete all job duties.
    • Able to sit and/or stand for long/short periods.
    • Able to get along with other employees to work out problems and resolve conflicts.
    • Able to work cooperatively with others.
    • Able to comprehend instructions and retain information.
    • Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
    • Able to tolerate a fast-paced, hectic environment.
    • Able to be flexible to handle frequent changes in priorities.
    • Able to prioritize tasks and complete assignments on time.
    • Able to operate/drive company vehicles.
    • Able to work outdoors.
    • Valid driver’s license and proof of auto liability insurance.
  • Industry
    Entertainment