Job Description

HOURLY + COMMISSION+ BONUSES

The continued growth of our Glendale facility has led to the openings of 10 Customer Service and collection representative positions.

RESPONSIBILITIES:  

• Execute collection efforts of multiple account receivable balances for different companies and work closely with outside finance and consolidation companies.
• Contact customers that are behind in the payment of their bills.
• Work with these customers to ensure bills are repaid in a timely basis.
• Negotiate new payment terms and other topics to collect the debt
• Track progress via collections system.

DESIRED SKILLS AND EXPERIENCE:

• Highly focused on customer service.
• Good listening skills, sensitive to the customer's concerns and needs while resolving repayment issues.
• Ability to develop out of the box approaches to reach win-win solutions.
• Excellent teamwork and collaboration skills.

JOB OFFER SEVERAL BENEFITS:

• Semi-monthly paycheck
• You are paid for your success, though commissions and bonuses
• Paid Training
• Full-time Positions

JOB REQUIREMENTS:

• Must be self-motivated and have excellent communication and negotiating skills.
• Bilingual a plus (not required)
• Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel)
• This position requires excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.
• Must be multitasking oriented, organized, and set priorities to meet deadlines.