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Gym Staff

Planet Fitness (United PF Partners)

Gym Staff

San Angelo, TX
+5 locations
Groves, TX
Orange, TX
Lubbock, TX
Midland, TX
Odessa, TX
Full Time
Paid
  • Responsibilities

    Job Summary

    All Gym Staff will be responsible for creating a positive member experience by providing a superior level of customer service and cleanliness to Planet Fitness members, prospective members and guests.

    Essential Duties and Responsibilities

    -Greet members, prospective members and guests, providing exceptional customer service.

    -Responsibilities could include:

    Answer phones in a friendly manner and assist callers with a variety of questions.

    Check members into the system.

    New member sign-up.

    Take prospective members on tours.

    Facilitate needed updates to member’s accounts.

    Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

    Detailed cleaning in all areas of the facility.

    Qualifications/Requirements

    -Customer service background preferred.

    -Basic computer proficiency.

    -Upbeat and positive attitude!

    -Punctuality and reliability is a must.

    -Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

    -Strong listener with the ability to empathize and problem solve.

    -Demonstrate diplomacy in all interactions while using appropriate behavior and language.

    -High School diploma/GED equivalent required.

    -Must be 18 years of age or older.

    Physical Demands

    -Continual standing and walking during shift.

    -Continual talking in person or on the phone during shift.

    -Must be able to occasionally lift up to 50 lbs.

  • Locations
    San Angelo, TX • Groves, TX • Orange, TX • Lubbock, TX • Midland, TX • Odessa, TX