The Applications Specialist offers primary support for UPM end users on the ERP system and other business applications. Acting as a technology leader and advisor for various departments across the company, they will be in continuous communication with other members of the UPM team, both within and outside of the IT department, to enhance efficiency and effectiveness of current processes. Exposure to all levels of UPM procedure, from detailed order entry to widescale strategic initiatives, are commonplace. Thus, with opportunities to participate in significant business improvement projects, this role positions an individual well in their growth of knowledge in both business and IT processes.

Additional responsibilities include:

• Collaborate with supervisor, systems analysts, other programmers, and end users to gather information about program intent, functions, features, data requirements, input requirements, output requirements, internal and external checks and controls, hardware and operating system environment, and interfaces with other systems to develop solutions that address business requirements
• Assist in testing with Stratix and Power BI reporting
• Assist in creating documentation of ERP processes
• Collaborate closely with other IT team members to effectively support end users, including data analysts and developers
• Provide prompt and professional technical support and assistance to end users across locations and departments
• Support improvement initiatives involving business applications
• Attend meetings with management to discuss project specifics, new technologies, and project deadlines
• Ability to multitask and accurately assess level of urgency

Benefits Offered

· Opportunity for Quarterly Bonus

· Flexible Work Schedule

· Reimbursement for Tuition

· Matching for 401 (k)

Required Skills

· Bachelor's Degree and 5 years relevant experience and/or training.

· Expertise in utilizing and interpreting analytical software.

· Familiarity with SQL, Tableau, Power BI, etc…

· Willingness to participate in training and certification in other areas.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Salary info:

$24 - $28 / hr