Administrative Assistant, full-time position for a Real Estate Operations office (non-remote) in Jacksonville, Florida. The Agent Support/Administrative Assistant is an essential cog in our company's operational system and instrumental in the success of our company. The Administrative Assistant is responsible for opening, closing, and maintaining the office, and often works without supervision. Agent support is the first point of contact for agents and customers; the first representation of the company. The person in this position is responsible for reviewing and maintaining real estate transactions, scheduling appointments, maintaining floor and training schedules, managing the distribution of electronic and physical correspondence, and maintaining the use and continued operation of all office machinery and computers. The person in this position must have the ability to multi-task, problem solve, think on one's feet, and be able to de-escalate agent/customer complaints efficiently and with professionalism. Compensation: $14 hourly, pay increase after 90 days After the 90-day probationary period- Health Insurance, Paid vacation time, Sick Days, Paid Holidays will be available Responsibilities: ESSENTIAL FUNCTIONS (listed in order of importance) : • Unlock and keep office open to provide access to customers, agents, and other employees throughout the day, and to secure and close down the office at the end of the scheduled workday • Greet customers, both physical customers and via telephone • The person in this position frequently communicates with customers and agents about general office and real estate activities. You must be able to exchange accurate information in these situations • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, printer, scanner, and fax machine • Maintain office's professional and clean appearance • Stocking supplies and keeping office up to agent standards • Communicate effectively, both verbally and in writing MARGINAL JOB FUNCTIONS: • Maintain office supplies and submit orders • Maintain office equipment and equipment supplies • Receive and distribute mail • Manage office schedules • Ensures transaction files are complete by reviewing files and following up with responsible parties Qualifications: SKILLS REQUIRED TO PERFORM THE DUTIES OF THE JOB: • Excellent customer service skills required • Must possess a working knowledge of Google Suite and Microsoft Office, and have an aptitude for technology • Must possess knowledge of general office machinery • Must be comfortable answering phones and general email questions EDUCATIONAL REQUIREMENTS: • High School Diploma or Equivalency Required LIFTING OR OTHER PHYSICAL REQUIREMENTS ESSENTIAL TO PERFORM THE DUTIES OF THE JOB: • Must be able to lift 25 pounds from the floor and carry to place on shelves • Constantly positions self to maintain copy machine and office computers in the office work area, including under the desks and in meeting rooms • Consistently switching between sitting, standing, and working at a computer during the workday LICENSING OR OTHER SPECIAL CERTIFICATIONS REQUIRED: • NONE - Please note, one cannot possess an active Real Estate License in this position Compensation: $14 an hour

• ESSENTIAL FUNCTIONS(listed in order of importance): • Unlock and keep office open to provide access to customers, agents, and other employees throughout the day, and to secure and close down the office at the end of the scheduled workday • Greet customers, both physical customers and via telephone • The person in this position frequently communicates with customers and agents about general office and real estate activities. You must be able to exchange accurate information in these situations • Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, printer, scanner, and fax machine • Maintain office's professional and clean appearance • Stocking supplies and keeping office up to agent standards • Communicate effectively, both verbally and in writingMARGINAL JOB FUNCTIONS: • Maintain office supplies and submit orders • Maintain office equipment and equipment supplies • Receive and distribute mail • Manage office schedules • Ensures transaction files are complete by reviewing files and following up with responsible parties