MAIN PURPOSE OF THE JOB
The Lifecycle Services Specialist serves as domain expert around the Services business and continuously builds core competency around Rockwell Automation services portfolio to help articulate business value.
KEY RESPONSIBILITIES
This position will be the technical liaison between Rockwell Automation and the distributor, providing technical, marketing, and commercial leadership for sales growth.
AREA OF RESPONSIBILITY
DESCRIPTIONS
PERCENT OF TIME SPENT ON THIS TASK
Strategic Growth
- Annual growth planning and execution including targets, competency, investments
- Ability to deal with a level of ambiguity and lead through influence
- Comfortable leading very complex initiatives providing value to stake holders
- Performance in fast-paced environment
10%
Sales and Sales/Data
- Lead Area of Primary Responsibility (APR) focus and performance around overall Services business
- Sales leadership competency
- Outcome-based selling experience with and understanding of industrial business drivers
40%
Customer Relations
- Customer-centric, professionally represents company and self
- Navigates issue to resolution process for customer issues
- High level of discipline in execution
- Ability to uncover costumer needs that drive to desired outcomes by designing and implementing a lifecycle services journey
40%
Vendor Relations
- Develop, maintain and nurture relationship with Codale partner Rockwell Automation
5%
Financial
- Ability to demonstrate effective negotiation techniques
- Manages business with discipline
- Effectively manage margin within product offerings
5%
Other duties as assigned
MINIMUM WORK EXPERIENCE REQUIREMENTS:
- 5+ years of sales experience
- Ability to manage multiple partner and customer relationships while achieving outcomes
- Services experience in industrial automation, IT or software fields preferred
- Ability to speak with customers, demonstrating technical expertise while instilling confidence and credibility
- Adaptable and able to learn new products/technologies
MINIMUM EDUCATION REQUIREMENTS:
- 2 to 4-year degree or equivalent professional experience
OTHER SKILLS/EXPERIENCE DESIRED:
- Inspire, influence, lead and communicate across a diverse team not under direct management
- Ability to grow and maintain relationship with any individual, irrespective of the background and type of personality
- Possession of good sense of humor
- Strong written and verbal communication skills
- Strong creativity and critical thinking abilities
- Ability to work with recent technological applications relating to daily tasks
- Ability to perform multiple tasks simultaneously
- Possess reliable problem-solving ability
- Ability to regularly overcome objections
Required Skills
Required Experience