Responsible for contacting scheduled patients in accordance with registration and scheduling guidelines. Verify information, exam preparations, and check-in time.
Required Skills
- High school diploma or GED required. Bilingual required (English/Spanish).
- Minimum of one year of experience in a customer service setting; preferably a minimum of six months of experience as a scheduler in a radiology scheduling setting.
- Minimum typing speed of 50 wpm.
- Knowledge of medical terminology.
- Knowledge of scheduling tasks, office policies/procedures, and proper completion of all required documents.
- Working knowledge on use of telephone and computer.
- Ability to communicate clearly and effectively in person and on the telephone to establish and maintain cooperative relationships with patients, families, physicians, staff, and other customers.
- Ability to effectively organize and prioritize tasks.
- Ability to read, understand, and follow oral and/or written instructions.
Required Experience