We are searching for a Physical Therapy Technician for our outpatient clinic in New Bern, NC. The Physical Therapy Technician is responsible for assisting physical therapists with non-clinical tasks while caring for individuals. Physical therapy techs help move patients, keep treatment areas organized and clean, assist patients with light exercises and record progress for therapists. Responsible for all physical therapy equipment, the Physical Therapy Technician will set up and take down relevant equipment for Physical Therapist use during treatment sessions. They will also manage inventory and care for and maintain equipment. They must also maintain patient confidentiality at all times. Summary The physical therapy technician will report to a physical therapy manager. The PT Technician will assist with patient prep and carrying out various non-clinical task. The PT Technician is responsible for preparing treatment areas, cleaning treatment areas and obtainment of supplies. The PT Technician is responsible for laundering and changing linens The PT Technician may also be assigned routine clerical support tasks in support of the patient care process. The PT Technician also performs other duties assigned by the physical therapist. Requirements include: Participation in high school vocational program or high school diploma or equivalent. Obtaining CPR and certifications. Proficiency in the use of office equipment and computer programs, such as Microsoft Word and Excel. Experience outpatient orthopedics and/or sports medicine preferred but not required. We offer a comprehensive health benefits package, 401K, PTO, Short and Long Term Disability, Life Insurance and AD&D.

Required Skills Required Experience

• Knowledge of computerized practice management and electronic health record (EHR) systems, Microsoft Office, and spreadsheets;
• Ability to motivate department staff to achieve goals and establish effective working relationships; excellent communication skills
• Critical thinking and problem solving skills to identify and resolve problems in a timely manner
• Demonstrated ability to communicate effectively and tactfully
• Knowledge of customer service principles and practices; a strong patient advocate
• Good analytical and problem-solving skills
• Ability to interpret, adapt and apply guidelines and procedures
• Time management skills
• Attention to detail, actively listens and always follows appropriate channels of communication
• Must be able to handle multiple tasks with interruption
• Pleasant voice; ability to diffuse escalating situations and engage management when appropriate
• Good English spelling, reading and comprehension skills
• Knowledge of ICD-10 and CPT coding
• Spanish/Chinese bilingual preferred