Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is currently seeking a Records Manager to join our winning team, located in New York. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation and collaboration. The Records Manager will receive a generous total compensation package. Bonuses are awarded in recognition of individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program including healthcare, life and disability insurance, flexible spending accounts, a 401k plan, and more! In addition, employees receive 10 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure. As a Records Manager at Latham, you will provide leadership for and manage all day-to-day operations of the Records Department. You will be responsible for managing the performance and delivery of records services to the office, including file management, file intakes, file releases, destruction requests, data access requests, and records retention and disposition. The Manager is also responsible for implementing and ensuring compliance with firmwide and departmental policies and procedures related to records and information management, information security, data privacy and other information governance issues. He or she will work closely with the Information Governance team to develop global policies and complete projects that affect other offices. He or she will also provide guidance and advice to attorneys and staff regarding records and information management policies and functions of the firm, while accomplishing these and other critical functions:

• Managing the day-to-day operations of the Records Department. Supervising and developing his or her staff. Organizing, assigning, delegating and coordinating the work of the staff to ensure department objectives are met timely and accurately. Generating a formal performance evaluation for departmental employees.  
• Making recommendations to the HR department in selecting, coaching, counseling, and disciplining departmental employees. Making recommendations with respect to employee terminations. Coordinating exit procedures, conducting exit interviews and maintaining reports that track employee turnovers.
• Formulating local policies and procedures, interpreting and implementing global policies and procedures in the local setting, and developing short- and long-term goals.
• Advising firm personnel on the appropriate locations where data should be stored; acting as a resource regarding various information governance questions for staff, attorneys, and other users.
• Providing guidance on the categorization and organization of firm and client files, including the formulation and implementation of standard naming conventions. Ensuring that his or her staff has an understanding of the various types of documents in a legal environment and how they should be handled to make sure the firm is fulfilling its ethical and legal obligations.
• Directing staff and attorneys undertaking complex Information Governance projects related to file intakes, file releases, file destructions, and data access requests.
• Ensuring policies and procedures are followed with respect to the transfer of files for incoming and outgoing lawyers and staff.
• Implementing records management and records retention policies and procedures; ensuring compliance with legal standards.
• Managing, controlling, and directing active records systems and centers. Reviewing space allocations for each department, planing for periodic expansions and contractions of space, and organizing tasks and materials for efficient use of available space.
• Managing the delivery of records and information management end-user training, consulting and educational programs for the office; ensuring the content, quality and standards of in-house training and consulting matches global standards and meets local needs.
• Staying abreast of current and new technologies and market trends providing benefit to the firm. Working with and making recommendations to the senior management regarding all functions of the records platform and current projects.
• Researching and providing continuous improvement strategies for the office, managing and driving change objectives related to the records field.
• Preparing and monitoring the department budget; controls and justifying costs associated with Records creation, storage, and retrieval.
• Developing and supervising orientation and training programs for Records staff and other users of Records department resources.
• Participating in negotiation of vendor contracts and agreements; making reasonable equipment purchases.
• Coordinating with other areas / departments of the firm where overlap exists to develop efficient procedures / communications to streamline processes and satisfy various department needs.
• Completing special projects on various issues as needed.
• Promoting effective work practices, working as a team member, and showing respect for co-workers.

As a Records Manager, you will be expected to apply your organizational and communication skills while displaying a positive, high-energy attitude. The successful Records Manager must possess extensive knowledge of records procedures and records retention principles and practices, demonstrate a thorough knowledge of the physical and electronic resources of the department and firm; understand and be able to articulate the role of effective space management in the overall administration of the office; and have the ability to undertake large, long-term projects, develop alternative methods to complete them and implement solutions. The Records Manager should be able to develop an understanding of and the practical use for the automated software systems used by the Records departments, as well as have knowledge and proficiency in PC applications, including MS Office, and other programs necessary to complete thorough analyses and reports. The ideal candidate will have knowledge of records management systems such as iManage Records Manager (iRM) and LegalKEY, knowledge of document management systems such as iManage, and knowledge of litigation support applications, preferably Relativity and Eclipse. The Records Manager should have excellent leadership skills (i.e., organizing, planning, problem-solving and decision-making) necessary for effective management; well-developed and professional interpersonal skills; ability to effectively interface with attorneys, management, support staff and outside contacts; and strong communication skills, both written and verbal. A Bachelor’s degree is required. A minimum of four (4) years of experience managing a Library, Records, or Docket department may be considered in lieu of Bachelor’s degree. A minimum of six (6) years of progressively responsible Records management experience desired. A minimum of four (4) years of experience, implementing and administering policies and procedures desired. A minimum of three (3) years in a supervisory capacity desired. Qualified candidates are encouraged to apply by clicking the ‘Apply Now’ link. Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world's leading law firms.

Required Skills Required Experience

REQUIRED QUALIFICATIONS:

• Manage project documentation to include implementing configuration management processes
• Manage and process project reports
• Gather and track project requirements
• Provide project team support, managing meetings, and tracking project actions from inception through completion
• Capture and track project actions items through their completion
• Create professional presentations for senior-level stakeholders that effectively communicate project milestones
• Strong written communication skills – able to tailor written communications to a variety of audiences
• Proficient use of Microsoft Word, Excel and PowerPoint
• Strong multitasking and organizational skills

DESIRED QUALIFICATIONS:

• Experience with strategic planning tasks as they align to the organization’s fiscal year objectives
• Experience managing project documentation via SharePoint
• Demonstrated experience with IT systems and system workflow processes
• Strong Program Management experience
• Familiar with procurement procedures