ABOUT WILMINGTON HEALTH
Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.
PURPOSE:
This position provides support to the Manager in daily patient care activities, personnel, and departmental operations.
ESSENTIAL DUTIES/RESPONSIBILITIES:
- Responsible for assisting with disciplinary actions, performance reviews and the hiring process
- Maintain current clinical skills and is competent to support the delivery of care
- Regularly performs the job duties of a registered nurse to include all aspects of the nursing process
- Accountable for assuring quality outcomes and appropriate resource consumption
- Enforces the Standards of Behavior and works to ensure that the Mission, Vision and Values of the organization are upheld on a daily basis
OTHER DUTIES:
- Responsible for daily operations ensuring that policies, practices, procedures, and standards are followed in providing care
- Manages patient throughput daily to ensure proper direction of patients throughout the organization
- Assists in the development of department staffing schedules; daily and makes appropriate staffing adjustments to meet staffing needs of all offices each day
- Demonstrates effective communication skills when rounding daily on patients, staff, doctors and waiting areas and addresses any issues and concerns as they arise
- Provides education to staff as needed, assists in tracking adherence to all mandatory education and assists with staff development
- Actively participates in performance improvement initiatives to ensure achievement of quality goals
- Maintains professional accountability by participating in in-services, committees, and interdisciplinary projects
- Participates in and assists the Manager with staff meetings
- Coordinates with staff and physicians to ensure key items, equipment, supplies etc. are available as needed
- Exhibits the ability to problem-solve, appropriately confront issues and motivate others both individually and as a group
- Performs other duties as assigned
Required Skills
CLINICAL LEAD COMPETENCIES
GENERAL
- Customer Service
- Professionalism/Integrity/Responsibility
- Teamwork/Process Focus
- Dependability/Punctuality
- Interpersonal Relationships/Communication
- Judgment/Decision Making/Problem Solving
- Quality/Quantity
- Initiative
- Safety/Housekeeping
- Organizational Skills/Time Management
ADA PHYSICAL DEMANDS:
Rarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)
PHYSICAL DEMAND
REQUIRED?
Standing
Continously
Sitting
Frequently
Walking
Continuously
Kneeling/Crouching
Rarely
Lifting
Rarely
Required Experience
QUALIFICATIONS
REQUIRED:
- Graduate of an accredited school of nursing, BSN or other related field preferred
- Current license to practice professional nursing in the State of North Carolina
- 3 years in clinical setting preferred