Surgery Scheduler Job Description:

Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors'' offices and Operating Room Staff.

Position Hours are from 5:30a to 2:00p. Duties also include opening the Center and running the front desk operations including registering patients for surgery.

Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

DUTIES AND RESPONSIBILITIES:

Sets priorities and organizes work

Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room. Knowledge of medical terminology is preferred.

Accurately uses procedure codes to ensure proper billing.

Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.

Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.

Communicates changes to schedule to appropriate staff

Ensures all required fields in Advantx are completed

Works closely with OR director to avoid equipment or supply conflicts.

Alerts administration when new doctors or procedures are scheduled.

Cross trains with other areas.

Other duties as assigned.

Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.

BENEFITS

Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

Required Skills

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• Minimum 2-4 years of hospital or medical office experience required. ASC experience preferred.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the Center as a whole.
• Professional appearance.
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

Required Experience