Contract Duration: 12 Months Pay rate: $ 21.15 per hr on W2 Work timing – 10:30 am to 7:30 pm (Monday to Friday) Location - CHARLOTTE NC 28206
NOTE - TRAVEL IS REQUIRED USING ONE’S PERSONAL VEHICLE (REIMBURSED WILL PROVIDED UNDER THE COMPANY’S EXPENSE ACCOUNT POLICY) TO PROVIDE TECHNOLOGY SUPPORT FOR CUSTOMERS AND TO SUPPORT CLIENT CORE TECHNOLOGY SOLUTIONS.
WILLING TO WORK VARIOUS SHIFTS, ABLE TO WORK FIVE DAYS PER WEEK WITH POSSIBILITY OF WEEKENDS AS NEEDED DUE TO VACATION COVERAGE OR PLANNED WEEKEND UPGRADES.
A+ CERTIFICATION REQUIRED.
JOB DESCRIPTION:
Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. Assist users to resolve computer related problems such as inoperative hardware or software.
Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.Strong communication (both verbal and written), problem solving, and decision making skills. Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks.
Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
##FOR QUICK RESPONSE,PLEASE SEND YOUR UPDATE RESUME TO AMAN.M@AVACEND.COM
Required Skills
A+ CERTIFICATION REQUIRED.
Required Experience