The CHIEF NURSING OFFICER (CNO) is responsible for management of all nursing service departments and other clinical departments of the hospital. The CNO is responsible for the quality of patient care and ensures that sufficient and properly prepared personnel carry out these functions.
This position is responsible for all departmental functions in support of the hospital mission, vision, and facility goals for Fresno Surgical Hospital.
The CNO identifies the cost-effective systems needed to support the business of the department taking into account business trends, resource availability and changes in customers. This position establishes effective working relationships with all constituencies including patients, physicians, employees, volunteers and vendors. The CNO identifies and remedies through continuous customer satisfaction data and employee involvement. The CNO works with other Senior Management in meeting Facility goals. Develops, directs the implementation, and ensures compliance of Standards of Practice that promote optimum health care delivery.
POSITION COMPETENCIES AND RESPONSIBILITIES
- Develops hospital plan for the provision of nursing care that is designed to support improvement in nursing practice and is based on both the needs of the patient to be served and the hospital mission.
- Reviews work schedules, assignments, patient classification, and supervisor’s reports to assess daily the appropriate number and level of personnel needed to provide quality care. Recommends and carries out changes in personnel and assignments accordingly.
- Acts as administrative resource to clinical directors/Coordinators in areas including (but not limited to:
- Development and updating of policies, procedures and job descriptions.
- Budget preparation for clinical departments
- Personnel functions, evaluations, and grievances.
- Improvement of Clinical Services Performance.
- Will develop and/or assist with the development of hospital wide patient care programs, policies amid procedures that describe how the needs of patients or patient populations are assessed, evaluated and met.
- Develops staffing plan for all nursing units and Nursing service lines of authority and support staff.
- Attends and participates in Medical Staff and Medical Executive Committees, and hospital Board meetings in planning promoting and conducting organizational performance — improvement activities
- Actively participates with the governing body, management team, medical staff, and clinical areas in developing, implementing and evaluating the hospital’s strategic plan, budgets, resource allocation and operation /plan and policies.
- Meet regularly with Administrative team to discuss objectives, staffing needs, management problems.
- Implements the finding and informed and up-to-date in all aspects of nursing care and management through literature, workshops, seminars, courses and conferences with other Chief Nursing Officers.
- Implements an effective ongoing evaluation process for patient care to ensure continuous improvement as part of the hospital—wide Performance Improvement process.
- Evaluates and ensures that nursing process is carried out in a continuous manner on all patients.
- Ensures the continuous and timely availability of nursing services to patients.
- Ensures that nursing standards of patient care and standards of nursing practice are consistent with current nursing research findings and nationally recognized professional standards.
- Implements the findings of current research from nursing and other literature into the policies and procedures governing the provision of nursing care.
- Ensures that nursing service staff carry out applicable processes in the patient care and organization-wide functions described in this manual.
- Assigns responsibility to individuals or groups of nursing staff members to act on improving the nursing service’s performance.
- Actively participates in the hospital’s leadership functions.
- Collaborates with other hospital leaders in designing and providing patient care and services.
- Participates with hospital leaders in providing for a sufficient number of appropriate qualified nursing staff members to care for patients;
- Develops, presents, and manages the nursing services’ portion of the hospital’s budget.
- May serve as the FSH Chief Executive Officer as delegated to when CEO is away from the facility for any extended period of time.
- Other duties assigned.
Required Skills
In order to be considered for this position, you must meet the following minimum requirements:
- Recent hospital management experience is required. Minimum of 3 years of hospital management of multiple clinical departments. Supervision of Surgical Services, Medical/Surgical Unit and Pre-op/Recovery is a plus.
- Demonstrate at least 5 years of experience working directly with physicians on key strategic initiatives and projects.
- Demonstrated experience in serving in a leadership role for at least 3 Joint Commission hospital accreditation surveys in the last 10 years.
- Demonstrated knowledge of hospital and nursing regulatory requirements.
- Master''s Degree in Nursing, Healthcare Administration or Business Administration
- Bachelor''s Degree in Nursing
- State of Texas Registered Nurse License
Required Experience
_EDUCATION _
- Bachelor’s degree in nursing, Bachelor’s required
- Master’s Degree in Nursing, Healthcare Administration or Business Administration, required
CERTIFICATIONS/LICENSURE
- Active and current California Registered Nurse license
- ACLS Certificate preferred
- BLS Certificate
SPECIFIC JOB EXPERIENCE
Minimum of 5 years progressive management experience in a hospital environment as a director of multiple, complex nursing departments. Previous experience as a CNO preferred, but not required. Previous experience in a surgical hospital preferred.
KNOWLEDGE, SKILLS AND ABILITIES
- Demonstrated competence in management and leadership skills to develop and implement organizational strategies and opportunities for improving the delivery of care to patients
- Maintain current knowledge and adheres to appropriate regulatory standards (i.e. JACHO, Medicare, Medicaid. Board of Nurse Examiners.)
- Knowledgeable of social, economical and legal issues affecting the health care systems and seeks all opportunities for keeping staff up to date in health care practices.