Job Summary: The Business Office Manager will lead many process improvement initiatives and will ensure accurate business transactions and processes which require a high level of professional judgment and discretion in carrying out assignments, the ability to problem solve, a high degree of confidentiality, and the ability to work under pressure. The Business Office Manager will lead an efficient, successful, highly focused customer service trained business office team including:
- Surgery Scheduling
- Admissions/Registration
- Insurance Verification
- Patient Financial Counselors
- Collections
- Accounts Payable
Duties Include:
- Managing revenue cycle process
- Establish and maintain protocols for the charge entry
- Complete all month end close processes.
- Assures compliance to industry regulatory standards as well as North Central/USPI Business Office standards, policies and procedures.
- Communicates regularly and effectively
- Dynamic leadership skills to help direct, coach and motivate staff.
- Conduct personnel evaluations for employees supervised.
- Interview and hire personnel as needed due to staff changes.
- Conduct departmental meetings.
- Maintain strict confidentiality in regards to patient account status.
- Perform additional job functions as requested by the Administrator and assume other appropriate operational responsibilities as necessary.
Required Skills
- Bachelor's degree in a business or HIM related field.
- Minimum of five years of business office management experience, three as a department manager.
- Experience working in a clinical or medical office setting.
- Proficiency in accounting and ability to use computer automated accounting systems (Advantx).
- Experience working with all types of third party payers. (HMO, PPO, Medicare/Medicaid, etc.)
- Excellent communication and organizational skills.
- Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity and innovative.
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Required Experience