POSITION: SALES REPRESENTATIVE
REPORTS TO: NATIONAL ACCOUNT MANAGER
LOCATION: ATLANTA, GA (HQ)
POSITION MISSION/SUMMARY
The Sales Representative role is a vital tier in the Sales professional progression which plays an important role in our growth and business development efforts. This sales representative’s primary focus will be working with a large national account and provide support for all aspects of the business.
As a Sales Representative you will represent Graphic Packaging International (GPI) completely and successfully in all interactions with the customer(s). Initiate and maintain long-term relationships with various functional groups at their specific account(s). Work from company policies and objectives in a focused way to serve customers satisfactorily and profitably. The ability to work with very little guidance and/or direction is essential.
POSITION RESPONSIBILITIES
- Assist in managing a national account by working with various external customers and internal teams.
- Maintain accurate, detailed and comprehensive knowledge of the potential of each stakeholder in the customer network.
- Monitor and ensure quality customer service to customer in regards to on-time shipments, inventory and forecasting.
- Supervise the qualification of new packages or package revisions for customer. Plan, attend, and track trials as required in GPI and customer(s) plants.
- Provide technical assistance in resolving quality issues with GPI cartons at customer plants as needed by working with the internal service teams.
- Investigate and resolve all customer complaints promptly. Evaluate source of problem and participate in the resolution process with all involved parties.
- Develop relationships with internal teams (Operations, S&OS, Finance, I&D, Accounting, Legal) to assist with any requirements from the customer.
- Build customer relationships and partnerships with the corporate and plant teams in their network through joint planning meetings and site visits.
- Update sales manager on status of customers and support strategy goals by gathering customer needs to accomplish goals.
- Track the quality performance of GPI plants supplying customer(s).
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual performance reviews.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc. for growth opportunities for the customer.
- Recommends changes in products, service, and policy by evaluating results and competitive developments.
- Maintain a good working knowledge of technologies used in the packaging industry by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Provides historical records by maintaining records on customer sales.
- Contributes to team effort by accomplishing related results as needed.
POSITION REQUIREMENTS
- Bachelor’s degree and at least 2 years demonstrated sales experience in the folding carton industry, or equivalent combination or experience and education.
- Strong proficiency in Windows-based programs, specifically Excel and PowerPoint.
- The ability to deal with a variety of customers, both internal and external, in a highly professional and diplomatic manner.
- Must be a self-starter, highly motivated and be able to work independently with minimal supervision.
- Proven ability to quickly understand business functions to improve processes and operational workflow whether internally or externally.
- Ability to introduce new packaging solutions to the market for new business opportunities.
- The ability to organize and to make decisions within established guidelines and follow up and through on the right opportunities.
- Excellent interpersonal, telephone, presentation, oral and written communication skills.
- Excellent organizational and time management skills.
- Ability to persuade, negotiate and manage projects accordingly.
- Demonstrated knowledge of company services/products/capabilities to customers through personal meeting and formal presentations.
- Travel throughout geography and special events as needed. ~20-25%.
Required Skills
- Bachelor’s degree and at least 2 years demonstrated sales experience in the folding carton industry, or equivalent combination or experience and education.
- Strong proficiency in Windows-based programs, specifically Excel and PowerPoint.
- The ability to deal with a variety of customers, both internal and external, in a highly professional and diplomatic manner.
- Must be a self-starter, highly motivated and be able to work independently with minimal supervision.
- Proven ability to quickly understand business functions to improve processes and operational workflow whether internally or externally.
- Ability to introduce new packaging solutions to the market for new business opportunities.
- The ability to organize and to make decisions within established guidelines and follow up and through on the right opportunities.
- Excellent interpersonal, telephone, presentation, oral and written communication skills.
- Excellent organizational and time management skills.
- Ability to persuade, negotiate and manage projects accordingly.
- Demonstrated knowledge of company services/products/capabilities to customers through personal meeting and formal presentations.
- Travel throughout geography and special events as needed. ~20-25%.
Required Experience
At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your child's cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee throughout the day, and the carrier of those bottles of craft beer you may enjoy tonight! We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet care products. Headquartered in Atlanta, Georgia, we are a team of collaborative, innovative, passionate individuals who are committed to providing consumer packaging that makes a world of difference.
With almost 18,000 employees working in more than 70 locations in North and South America, Europe and the Pacific Rim, we strive to be an environmentally responsible leader in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.
If this sounds like something you would like to be a part of, we'd love to hear from you. Learn more about us at www.graphicpkg.com.
Inspired Packaging. A World of Difference.
Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the EEO is the Law Poster.